You can find in this webpage:
- the Terms and Conditions of the trips fulfilled by a driver of one of the local taxi networks adhering to ItTaxi.
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- TERMS AND CONDITIONS OF ITTAXI TRIPS
Preamble
These terms and conditions apply to taxi trips fulfilled by a driver of one of the local taxi networks adhering to CONSORZIO IT TAXI S.C.A.R.L. ("ItTaxi") and booked through the Uber App.
Each taxi driver who is a member of ItTaxi operates, directly and independently from ItTaxi, as a single seller and provider of the transportation service that you have requested through the Uber App ("Taxi Transportation Service").
Depending on the city in which you requested the trip, the Taxi Transportation Service is rendered to you by a taxi driver who is a member of the relevant local taxi networks adhering to ItTaxi, as identified in the chart attached to these terms and conditions. Uber App terms and conditions shall continue to apply. You can find the Uber App terms and conditions in the Uber App and on www.uber.com/en/. In some cases, ItTaxi may also charge the Uber app user an ItTaxi Fee (as hereinafter defined) for its services.
The DATA SHARING POLICY BETWEEN UBER, ITTAXI AND ITTAXI LOCAL NETWORKS is provided here.
Service description
In general, the taxi transport service is a non-scheduled car service that provides collective or individual transportation of people, which is carried out at the request of the transported, in a non-continuous or periodic manner, on routes and according to schedules established from time to time. When you book a Taxi Transportation Service through Uber, none of this changes, except for the digital method of booking and payment intermediated by the Uber App.
Applicable fare for Taxi Transportation Service and itTaxi Fee.
Each car that provides the Taxi Transport Service through Uber is equipped with a regular taximeter, placed in a position that guarantees the user the maximum visibility of its display. The taximeter indicates the fee to be paid.
The fare for the Taxi Transport Service shown in the Uber App is a mere estimate to the user through the Uber App. The final fare due by the user to the taxi driver is determined by the taximeter, without prejudice to the applicability of the fixed fares predetermined by the municipal regulations and any other legally applicable surcharge or fee. Consequently, the final fare that is actually charged could be lower or higher than the estimate shown in the Uber App.
In addition to the Taxi Transportation Service fee, ItTaxi may charge the user an additional booking fee for its digital intermediation services that enable the Uber app user to transmit the request to the systems of radio taxi facilities responsible by geographic area ("itTaxi Fee").
At the end of the trip, the taxi driver will indicate to Uber the price to be charged to the user according to the applicable regulations and Uber will proceed with the charge, on behalf of the taxi driver, through the Uber App.
For rides in the city of Rome, If the application notifies it via message during the request phase, the fare for the Taxi Transport Service shown in the Uber App corresponds to a maximum guaranteed fare. The final fare owed by the user to the taxi driver is determined by the lower amount between the fare shown in the app at the time of request and the meter fare, without prejudice to the applicability of the fixed fares predetermined by the municipal regulations and any other legally applicable surcharge or fee. Consequently, the final fare actually applied may be lower than the fare shown in the Uber App. The maximum fare is guaranteed for the requested route. In case of destination change after the trip has started or if you request multiple stops during the trip, the meter fare will be applied.
Uber may also charge the user, in addition to the fee for the Transportation Service, the itTaxi Fee.
Since the Taxi Transportation Service is rendered by the taxi driver independently, it is the taxi driver who is required to issue appropriate receipts for the transportation service. ItTaxi and Uber are not the sellers of the transportation service and therefore are not required to issue any receipt for the same. ItTaxi is the seller of the itTaxi Fee, where charged, and in such case the user will be entitled to receive the invoice for the itTaxi Fee directly from ItTaxi. The Uber App will send the Uber user an email summarizing the costs charged for the trip, but such email has no fiscal value.
Where applicable, the itTaxi Fee will be shown in the Uber App before the user submits the ride request and will be applied exclusively when the ride is completed. No itTaxi Fee will be charged in the case of uncompleted rides (e.g., due to cancellation of the request by the user).
Users’ obligations
The user of the Uber App shall pay the taxi driver for the Taxi Transportation Service and the itTaxi Fee to itTaxi, if applicable. Such payments will be intermediated by the Uber App.
Users of the Taxi Transportation Service are prohibited from:
a) smoking in the car;
b) throwing objects from moving or stationary vehicles;
c) demand that the transportation be rendered in violation of applicable safety regulations, including, without limitation, any provisions of the applicable Road Code or applicable municipal regulations;
d) soiling or deteriorating the vehicle and its equipment;
e) committing acts contrary to decency;
f) violate all applicable health requirements;
g) paying the ride fare and, where applicable, the itTaxi Fee with cash outside of the Uber App.
Accidents, lost items and other incidents
Uber and ItTaxi are not responsible for any unforeseeable events that may occur during the Taxi Transportation Service booked through the Uber App thanks to the collaboration with ItTaxi. The taxi driver is the sole party responsible for the Taxi Transportation Service. In the event of unforeseen events in connection with a Taxi Transportation Service booked through the Uber App, the taxi driver will be individually liable to the user of the Uber app.
If the user of the Taxi Transportation Service is unable to take direct contact with the taxi driver who rendered the Taxi Transportation Service, and/or with the local taxi networks adhering to ItTaxi to which the driver belongs to, the user can take contacts with the Uber customer service through the Uber App. In this case the user's personal data may be shared between Uber, ItTaxi and the relevant local taxi network to which the driver belongs to, as well as with the police or other competent public authorities, as permitted by law. Please refer to the DATA SHARING POLICY BETWEEN UBER, ITTAXI AND THE ITTAXI LOCAL NETWORKS