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La disponibilidad de las cuentas para adolescentes varía según cada ciudad. Lee las preguntas frecuentes al final de la página para conocer más.

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Cuentas para adolescentes en la app de Uber

Tranquilidad para ti, 
libertad para ellos

Conoce las cuentas para adolescentes

Teen accounts give your teenager the freedom to request their own leases, all under your supervision. Plus, with live safety features and real-time updates, you can follow along from pickup to dropoff. 

Together, we can help them go anywhere they need.

Solicitudes al alcance de su mano

With the power to request a lease anytime, your teen will always have a reliable way to find leases, go where they need to go, and get home to you.

Socios de la App con altas calificaciones en cada viaje

Tu adolescente siempre se asignará a socios de la App con más experiencia usando la app de Uber y altas calificaciones de los usuarios. Antes de que alguien pueda conducir con la app de Uber, debe pasar una verificación de antecedentes rigurosa, y esta evaluación se repite cada año.

Live lease tracking

Whenever your teen requests a lease, you can follow their location directly in the app and get status updates with live lease tracking. Teen trips are destination-locked, meaning that drivers can’t change the destination of the lease—only your teen can.

Seguimiento de viajes en tiempo real

Si Compartir mi viaje está activado, recibirás notificaciones cada vez que tu hijo adolescente solicite un viaje. Una vez que estén en viaje, podrás seguir su ubicación directamente desde la app con seguimiento en tiempo real. También recibirás actualizaciones de estado para verificar que tu hijo adolescente haya llegado a donde necesitaba llegar. Además, los viajes para adolescentes tienen el destino bloqueado, lo que significa que los socios de la App no pueden cambiar el destino del viaje, solo el usuario adolescente puede hacerlo.

Funciones de seguridad siempre activadas

All the rideshare safety features you know and love, like PIN verification and RideCheck™, will always be automatically turned on and cannot be turned off. If your teen chooses to set it up, the Audio Recording feature will also be automatically turned on for every lease. In addition, they’ll always have access to our on-lease safety features, such as being able to call 911, contact Support, or report an issue through the app.

Siempre alerta

These safety features are always on


Verify My Ride
Before a teen gets in the car, they’ll have to give their driver a unique PIN. Drivers are unable to start a trip until they enter the correct code into the Driver app. This will help the teen make sure they get into the right car.


RideCheck™

If their ride goes unusually off-course, stops unexpectedly, or ends early, RideCheck™ will alert your teen and message them in the app to find out if they’re OK or need help.

This safety feature, if opted in to, is always on


Audio Recording
Riders and/or drivers can record audio on their devices through the app. Recording will begin just before the trip starts. This feature helps encourage safe, comfortable interactions on trips. Teen riders can opt in to this feature to have audio recorded on every trip.

When a rider and/or driver uses this feature, the audio recording will be stored and encrypted on their phone so that no one—not even the person who initiated the recording—can access it. Uber can only access it if the user opens an incident report with our Support team and includes the audio file. Unless this happens, Uber cannot access any of the content.

Learn how Audio Recording works


In an emergency, you or your teen can use the in-app Emergency Button to contact 911. You’ll both also have access to Uber’s Safety Incident Reporting Line while the trip is in progress.

After the trip, your teen can report a safety incident through the app either by selecting the trip in their trip history, tapping Help, then selecting Report Safety Issue, or by contacting Uber’s Safety Incident Reporting Line.

Cómo agregar una cuenta para adolescentes

Sigue estos 3 pasos para configurar la cuenta de tu hijo adolescente:

  1. Toca Cuenta > Familia y adolescentes para crear un perfil familiar.
  1. Toca Invitar familiares > Adolescente > Elegir contacto y selecciona su nombre de tu lista de contactos. (Debe ser mayor de 14 años).
  1. Make sure your payment information is up to date before your teen requests their first lease.

After that, your teen will receive an invite by text and will need to complete a mandatory safety onboarding. Once they’re done, they’ll be ready for their first lease.

Preguntas frecuentes

  • Teen accounts are live in the following cities:


    • San Pedro Sula
    • Tegucigalpa

  • Los adolescentes deben usar el método de pago predeterminado adjunto al perfil familiar de su tutor.

  • Guardians are not permitted to book leases on behalf of their teens. Teen account holders should use their own account to request leases for themselves directly to help ensure that they have access to additional safety features and benefits built into the Uber for teens’ experience.

  • The safety features for teen accounts on Uber are built into the experience and cannot be turned off, including live trip tracking, PIN verification, RideCheck, and Uber’s safety line. In addition, RideCheck will be adjusted to be more sensitive during teen leases. If the app detects something may have gone wrong, like a possible crash or an unexpected long stop, the teen and driver will receive a message to make sure they’re ok.

    Audio Recording is the only feature that must be set up by teens. If your teen chooses to opt in to the Audio Recording feature, each of their leases will be automatically recorded (unless they later opt out by removing microphone permission for the app).

    Drivers may still choose to record lease audio. If they do, the same privacy standards will apply. If a driver has Audio Recording set up, the app will notify your teen while their driver is on the way to pick them up. If they want to, your teen can cancel the lease and request a different one.

  • While a teen is on a lease requested through a teen account, guardians will be able to contact their drivers directly through the app in a three-way group chat with your teen. To do so, go to the Activity section or the live trip tracking page in the Uber app, then select the message icon next to the driver’s name.

  • Cuando un adolescente cumpla 18 años, su cuenta se convertirá en una cuenta estándar, lo que significa que tendrá acceso a más productos en la app.

    Sin embargo, incluso después de que su cuenta se haya convertido en una estándar, seguirá en tu perfil familiar. Y, mientras sean parte de la cuenta familiar, aún podrás seguir su viaje desde la app.

By creating a teen account with Uber, you attest that, as your teen’s guardian, you have legal authority to act on your child’s behalf, that your child is between the ages of 13 and 17, and that you have conferred with any other parent or legal guardian of your teen. Use of Uber for teens is further governed by these specific Terms of Use.

In the event that you need to place an emergency call on behalf of your teen, the dispatcher you’re connected with will see your location, not your teen’s.

Conoce más sobre el compromiso de Uber para ayudar a garantizar la seguridad de los adolescentes en nuestra plataforma aquí.