Uber Taxi

Once you’re matched with a taxi driver, you won’t be able to change your dropoff destination.

You’ll pay the price shown up front and any applicable taxes, fees, surcharges, and tolls. The amount presented will not be adjusted at the end of the trip if the actual route has fees that differ from the estimated route or the length, duration, or route of the trip changes. However, the price may be adjusted at the end of the trip if the actual route has surcharges or tolls that differ from the estimated route.

All drivers licensed by the NYC Taxi & Limousine Commission (TLC) undergo background checks conducted by TLC. Taxi drivers, however, do not undergo additional background checks that are conducted on for-hire vehicle drivers performing trips on the Uber platform. On these rides, certain Uber safety features will not be available, including RideCheck, Verify Your Ride, and Share Trip.

Uber will share some of your information, including your contact details and pickup and dropoff locations, with the taxi driver and the driver’s e-hail app provider to help complete your ride. TLC requires taxis to share the real-time location of taxis with TLC, which means your trip location points will be shared in real time with TLC during your trip.

A photo of your taxi driver may not be available in the Uber app. Still, you can confirm you’re getting into the correct vehicle by verifying the vehicle license plate in-app with the license plate on the taxi. Taxi drivers are also required to display their TLC license inside the taxi, and you’ll be able to match the driver's name in the Uber app with their name on the TLC license in the vehicle.