Sr. Manager, AV Operations

About the Role

Germany is the preferred location. This will role will support launches across Europe in the near-term, but with a focus on Germany for now.

We are seeking an outstanding individual to join the Autonomous Mobility & Delivery (AM&D) team leading AV Operations with an initial focus on Market Entry in Europe. This role will help build Uber’s Autonomous future in Europe – including managing the overall market entry with policy, launch process, daily monitoring, and growth in the country. You will effectively prioritize and adapt actions based on results and evolving AV trends. This is an Individual Contributor position to start.

This role will involve program planning, execution, and accountability to results – with a heavy dose of cross functional collaboration both internally and externally. You will also serve as the clear primary day-to-day operational touchpoint for the AV Tech provider and work closely to ensure seamless collaboration across Uber Core Ops, Fleets, Business Development, Tech, Marketing, Policy, Legal etc – both globally and locally in the region. You will need to work closely with Local Policy and the regulator on the Autonomous Vehicles Pilot and developing a framework for commercial scale in key countries.

As we partner with Autonomous Tech developers, fleet operators, and cities to bring about AV services, you’ll be thinking about how to achieve success with early pilots and writing the playbook for future expansions. You’ll have big-picture awareness, ensuring proper focus is on safety, privacy, equity, and environmental considerations alongside business fundamentals so that our efforts are welcomed equally by communities and customers.

What You’ll Do

• Lead AV launch, deployment, and ongoing operations – with cross-functional partners internally and externally
• Collaborate with many different skilled individuals across Uber, including fleet operations, engineering, product management, legal, policy, safety, marketing, and regional operations teams
• Work with local policy and ops teams to collaborate externally with relevant stakeholders to deploy and grow our Autonomous operations and partnerships
• Own program execution, ensuring delivery against strategy on a global scale
• Use data to surface insights, develop and track metrics
• Anticipate problems and craft inventive, efficient solutions to a variety of challenges
• Work closely with teams and third parties to experiment and ensure alignment that we are delivering on our goals
• Contribute to the evolving strategy by identifying areas where our customer experience or internal operations could improve
• Develop positive relationships with cross-functional leaders to drive long-term growth and market expansion
• Thrive in an environment of responsibility and independence, making smart judgements in spite of ambiguity and defending them to leadership

Basic Qualifications

• Bachelor's degree or equivalent
• 6+ years of experience with a proven track record of data analytics and operations management

Preferred Qualifications

• Uber Marketplace + Ops experience to understand the complex dynamics of a launch and ongoing operations
• SQL experience. Ability to build queries and generate insights, not just data.
• Commercially-minded and able to steer on the complexities of launch across functions - regs, legal, marketing etc
• Stakeholder Management and experience partnering with internal cross-functional teams and external customers.
• A continuous improvement approach, with a history of quick adaptation and self-directed learning
• Experience in planning, setting metrics, developing roadmaps, and designing processes without a template
• A passion for creating empathetic, inspiring, and innovative transportation solutions in pursuit of positive societal outcomes
• AV knowledge is a plus.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.