Operations Manager, North India

About the Role

We are looking for a strong, action-oriented operations manager to join the Mobility team in North India to help us turbocharge our regional growth bets and enhance driver experience on the platform. This role would focus on areas such as (but not limited to) scaling key markets by managing supply operations such as ramping up new supply channels, improving engagement, and solving complex regional problems.

This role calls for a combination of project and stakeholder management, strategic thinking, analytics, problem-solving, and strong operational execution. Further, as Uber is a fast-paced environment, we are looking for a highly adaptable candidate who can switch between long-term strategic initiatives in one moment and pivot into rapid, tactical actions in the next.

What the Candidate Will Do

1. Supply Growth - Drive supply creation & acquisition through new supply channels. You will be constantly seeking solutions that scale while overseeing the growth of our business. Build and run operational processes and support with process automation.
2. Data Analysis - Conduct research and analysis based on qualitative and quantitative data to study driver behaviour, then act on it to create impactful experiences for them
3. Project management and problem-solving - Solve business challenges through operational excellence based on robust analysis. Plan and project manage multiple city projects and can execute in a constantly changing, complex environment.
4. Stakeholder management and teamwork - Build and develop strong relationships with cross-functional teams to successfully contribute to the long-term growth.

What the Candidate Will Need

1. 3+ years of experience in Operations / Consulting / Supply Chain / Strategy experience with the ability to take initiative in a constantly changing work environment.
2. Data-driven decision-making mentality and sound business judgment through strong analytical thinking and experimentation.
3. SQL knowledge is a plus.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.