Account Manager, Grocery - Spain

About the Role

The Account Manager from Grocery & Retail will drive business growth and innovation by handling a critical portfolio of retailers. The ideal candidate will be able to build processes and scale efforts to achieve an expansion of the merchant's business at Uber.

A successful Account Manager deeply understands our partners, builds positive relationships with decision makers, influences throughout the organization, and optimally identifies and exploits opportunities to improve core business metrics.

What You Will Do

1. Developing partner topline (orders, clients, revenue) and operations of your portfolio of merchants
2. Building long-term relationships with the retailers, ultimately improving their financials, marketing efforts, engagement and satisfaction
3. Influencing in their delivery business and will provide strategic recommendations based on your knowledge of the industry, data analysis and expertise
4. Supporting your portfolio of clients with day to day asks as well as long term plans
5. Acting as an ambassador of Uber Eats mission, brand, and product

What You Will Need

• At least, 4 years experience in an Account Management role including experience in relationship management
• Willingness to get into the weeds (no matter how deep) and push through despite difficulties
• Customer obsession, proactivity and willingness to build positive and lasting relationships with our partners, bringing them added value and helping them reach their potential on Uber
• Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and influence stakeholders
• Analytical skills: Ability to analyze data (experience with excel is needed) and derive conclusions from it to provide recommendation to partners
• Ability to develop strategies and execute initiatives
• Good attention to detail to become a trusted business partner for the merchants using the Uber Eats app
• Experience running processes at scale and project managing
• English working proficiency and Spanish native proficiency

Bonus Points if

• Interest about on demand delivery and retail
• Position is based on our Uber Spain HQ in Madrid

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.