Client Solutions Partner, Uber Advertising (Restaurants, Mid Market)

About the Role

As a Client Solutions Partner, you will play a pivotal role in driving business growth by owning vertical-specific, advanced performance marketing ("Demand Generation") solutions. You will collaborate closely with Delivery Account Managers (AMs) to identify, develop, pitch, and implement Demand Generation opportunities that maximize value for our merchant partners. Your expertise in 301-level Demand Generation strategies and solutions will enable you to provide strategic support and act as a subject-matter expert in advanced advertising and promotional campaigns.

What You'll Do

Identify Opportunities:

• Work with AMs to identify Demand Generation opportunities within their portfolio.
• Align on Uber’s Demand Generation solutions and value proposition to merchants with a one uber solutions mindset.
• Act as a trusted technical advisor to both the sales team and customers on specialized product capabilities

Develop Plans:

• Analyze merchant insights shared by AMs to confirm potential upsell and cross-sell opportunities for Demand Generation solutions.
• Create a comprehensive pitch plan featuring holistic Demand Generation product solutions and share it with AMs to consolidate the deal.
• Document all opportunities in Salesforce Media Cloud

Pitch Ads Opportunities:

• Lead 301+ level Demand Generation pitches, including discovery, handling objections, and budget recommendations.
• Serve as a subject-matter expert on new products, advanced questions, and technical specifications, tailoring value propositions accordingly.
• Support AMs in pitching ads and offers at the 101 & 201 levels while handling specialized 301+ solutions.

Secure the Deal:

• Collaborate with AMs to guide merchants through the decision-making process and secure verbal commitments.
• Manage pipeline records in Salesforce Media Cloud, ensuring accurate tracking of deals, contracts, and opportunity closures.

Implement the Campaign:

• Oversee the setup of campaigns, ensuring alignment with merchant capabilities and go-live dates.
• Manage agreement processes via Salesforce Media Cloud, securing merchant signatures for 301+ products.
• Coordinate with Ads Rev Ops to ensure proper campaign execution and operational efficiency.

Post-Campaign Management:

• Monitor campaign performance and budget allocation.
• Support AMs in reporting campaign outcomes and fulfilling custom data requests from Ads Ops.
• Lead Advanced Reporting conversations including how Ads & Offers work together and Incrementality reporting.
• Address and resolve billing issues in collaboration with Merchant Ops.

Internal Collaboration

• Work with business and product development teams to provide feedback on niche product features and improvements based on customer needs (VOC)
• Coordinate with other technical teams to ensure smooth implementation and integration of specialized products (Revenue Operations, APS, Tech Operations, etc)

Basic Qualifications

• 3+ years of full-time experience
• Experience working in a sales or account management client facing role

Preferred Qualifications

• Previous experience in advertising/media sales
• Ability to build relationships with multiple internal and external partners
• Experience in end-to-end SMB and/or Mid-Market Digital Advertising Sales
• Excellent listening, communication, and organizational skills
• Ability to build and implement strategic sales plans that result in success for our partners and Uber
• Excellent negotiation, problem solving skills and cross-functional relationship skills
• Creative storyteller with the ability to use data to quantify opportunities and influence decision makers
• Strong leadership ability
• Speed, resourcefulness, and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity

For New York, NY-based roles: The base salary range for this role is USD$77,500 per year - USD$86,000 per year. You will be eligible to participate in Uber's sales bonus program for an estimated annual total on target compensation of USD$129,167 - USD$143,333.

All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.