Head of Autonomous Vehicle Fleet Operations, Japan

About the Role

In this role, you will help shape and execute Uber’s Autonomous Vehicle (AV) fleet operations strategy to enable the scaled deployment of AVs in a newly launched market. You will work directly with AV Tech developers, fleet operators, regulators, infrastructure partners, and real estate stakeholders to drive industry-leading asset utilization and vehicle uptime—ultimately delivering best-in-class fleet economics.

You will regularly engage with senior executives from fleet partners and government entities who are actively shaping regulations for this emerging industry in Japan. Our ideal candidate is a hands-on operator with strong technical acumen, exceptional stakeholder management skills, and an entrepreneurial mindset. You thrive in ambiguity, build from the ground up, and are passionate about scaling operational processes in a fast-paced environment.

Your Impact in Role

• Collaborate with your team to drive AV deployment in Tokyo by implementing innovative operational solutions tailored to regional challenges.
• Build, maintain, and communicate detailed reporting models (ex: best practices, playbooks, analytical reports)
• Liaise with internal and external stakeholders to maximize vehicle uptime and optimize operational efficiency to meet or exceed performance goals.
• Act as the main point of contact for the fleet partner, managing escalations and driving resolutions for any operational issues
• Develop executive-level communications and presentations for Uber’s leadership to drive key stakeholder alignment
• Work cross-functionally within Uber to align on dependencies, contribute to budgeting and resource planning, define KPIs, and be accountable for market-level performance.
• Leverage data to surface insights and trends—informing creative solutions and translating them into actionable operational plans

What You Will Need

• Extensive experience in Operations, Program Management, or related fields
• Excellent stakeholder management and project execution skills
• Highly structured, organized, and detail oriented approach to work
• Proven ability to thrive in dynamic, ambiguous environments with a hands-on, startup-like approach
• Ability to break down complexity and communicate clearly across stakeholder groups
• Strong analytical and problem-solving skills; data-driven decision-making mindset and sound business judgment
• Ability to travel to support a field presence
• Clear communicator, with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.
• High Japanese and English language fluency.
• Experience in Fleet Operations, Logistics, or Autonomous Vehicle (AV) Operations is preferred
• Experience in launching new products or services in existing/new markets is preferred
• Strong understanding of operational levers and their impact on unit economics
• Ability to take initiative and prioritize effectively in a constantly evolving work environment
• Strong passion for data analysis

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.