Senior Strategy & Operations Manager, Merchant Growth, Delivery - EMEA

About the Role

Join the Merchant Growth Strategy & Operations, Delivery - EMEA team as an Individual Contributor where you will shape and execute the strategy to drive same-store-demand growth for restaurants on Uber Eats.

Working with partners across Sales, Account Management, Product, and Marketing, you’ll lead end-to-end programs in the Pickup problem space to maximize restaurant same-store-demand growth and ROI at scale across EMEA.

What you'll do

• Set the strategy and drive execution at scale: Define the overarching restaurant Pickup growth strategy — and bring it to life through toolkits, playbooks, and processes that enable local teams to execute consistently across EMEA.
• Own end-to-end growth programs: Lead integrated initiatives that increase restaurant same-store-demand growth and ROI within the Pickup fulfillment method.
• Be accountable for performance: Track and analyze key growth KPIs — including same-store-demand, adoption, session conversion, and ROI — and translate insights into clear action plans.
• Champion the restaurant: Put restaurants at the center of every decision, ensuring strategies and products fuel their sustainable same-store-demand growth and ROI.

What you'll need

• 4+ years in strategy, operations, product, or growth roles in a technology or marketplace business.
• Problem Solving and Executional Excellence - High agency and self-sufficiency, able to work independently and own end-to-end program management of multiple workstreams.
• Data-Driven Decision Making- Strong capabilities to work with large sets of data, gleaning insights and creating compelling narratives. SQL proficiency a strong plus.
• Communication and Stakeholder Management - Advanced written and verbal communication skills and stakeholder management across multiple functions and seniority levels in matrixed environments.
• Business Acumen - Proven ability to translate data into strategic direction and confidence presenting it to senior stakeholders.

Preferred Qualifications

• Logistics and Marketplace experience in a B2B2C context.
• Background in shaping product roadmaps, setting commercial targets, and developing data-driven GTM strategies.
• Ability to build GTM materials, enablement content, and operational playbooks.
• Familiarity with SQL, data visualization (Looker, Tableau), and experimentation / A/B testing.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.