Operations Lead, Scaled Solutions for Uber Internal Programs

About the Role

At Uber AI Solutions, we deliver high-quality scaled programs in operations, technology and data analytics for various Uber businesses, leveraging our deep vendor partner network capabilities to carry out the program execution. We are also extending our impact and reach beyond Uber - our tech+ops solutions coupled with Uber’s strength of building a platform for flexible work will enable enterprises world-wide to accelerate their data, AI and product journeys. While we do this, we look forward to creating flexible earnings opportunities through online tasks for millions of people across the world. Together, our tech, operations expertise and platform for knowledge work are uniquely positioned to be the best-in-class human-in-the-loop solution for the industry.

We are looking for an exceptional candidate to lead operations for our key proprietary supply channel for Uber's Internal Scaled Solutions programs. This is an opportunity for the candidate to build and scale the customer mindshare and impact large-scale vision models and establish us as a leader in the AI training space.

What the Candidate Will Do

1. Own end-to-end Operations programs for for our key proprietary supply channel for Uber's Internal Scaled Solutions programs.
2. Define go-to-market plans, operating models, and engagement structures that enable program delivery.
3. Advise product teams on the global feasibility of product experiences, incorporating regulatory requirements, policy constraints, and operational realities.
4. Lead cross-functional alignment across Product, Engineering, Data Science, Legal, Policy, Support, and Operations to ensure products meet a high bar for safety, trust, and reliability.
5. Track and interpret core product and business metrics related to adoption, usage, and safety signals.
6. Scale the channel to key international (non India) markets

What the Candidate Will Need

1. Minimum 4 years of experience in frontline marketplace / supply side operations in top tier GCCs
2. Additional 3 years of experience in product operations roles.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.