Request a pickup from New Orleans Airport
(Louis Armstrong New Orleans International Airport)
Tell us your trip details, then let us know when you need a ride. With Uber Reserve, you can request a ride up to 90 days ahead of time. If your arrival time changes, we can let your driver know.
Get picked up at MSY Airport
Whether you’re new to the NOLA area or a local, Uber helps make it easy to get from MSY to your final destination. Need a shuttle or transfer to your next leg? Uber has you covered. Avoid the taxi line and request a ride with a few simple steps.
Your ride options from MSY
The ride options on this page are a sample of Uber’s products, and some might not be available where you use the Uber app. If you check your city’s web page or look in the app, you’ll see what rides you can request.
Pickup at Louis Armstrong New Orleans International Airport (MSY)
Open your app to request a ride
When you’re ready, open the Uber app to request a ride to your destination. Choose the MSY airport transportation option that suits your group size and luggage needs.
Exit from baggage claim
Head outside to the middle curb by crossing the pedestrian crosswalk located outside of Baggage Claim doors 9,10, and 11. Rideshare pickup signs might also be available at New Orleans Airport
Meet your driver
Go to your assigned MSY pickup location as specified by the app. Please note: this location may not always be at your nearest exit. Your driver’s name, license plate, and car color will show in the app. Verify your ride before you get in. If you can’t find your driver, contact them through the app.
Get directions to pickup
Already requested your ride? Open the app for accurate step-by-step directions to meet your driver outside.
What to do at MSY Airport when you land
Jet-lagged? Hungry? See what amenities are available at the airport after you touch down.
Visit the official MSY Airport website to check hours of operation and any service changes.
- Food & Restaurants
- Vending Machines
- Vending Machines (Near Gate C1)
- Vending Machines (Near Gate B2)
- Vending Machines
- Starbucks (Coffee/Tea, located near Gate B11)
- Starbucks (Coffee/Tea, located at Level 2)
- Starbucks (Coffee/Tea, located near Gate C8)
- Chick-fil-A (Fast Food, located at Level 2)
- Panda Express (Asian, located at Level 2)
- Chili’s (Mexican/Tex-Mex, located near Gate C4)
- Bars
- Cure (Bar, located near Gate C6)
- Vino Volo (Bar, located at Level 2)
- Bar Sazerac (Bar, located near Gate B4)
- Ye Olde College Inn (Bar, located at Level 2)
- Heritage School of Music Stage & Bar (Bar, located near Gate B2)
- Shopping
- The Advocate (Newsstand/Books, located at Level 2)
- Brighton Collectibles (Clothing/Accessories, located near Gate C8)
- Nola Couture (Souvenirs/Gifts, located near Gate C9)
- Where Traveler (Newsstand/Books, located near Gate B8)
- InMotion (Electronics, located near Gate C1)
- Tripadvisor (Newsstand/Books, located near Gate C9)
- Parish Provisions (Newsstand/Books, located near Baggage Claim)
- Dirty Coast (Clothing/Accessories, located near Gate B2)
- Dylan’s Candy Bar (Sweets, located at Level 2)
- CNBC (Newsstand/Books, located near Gate B2)
Prefer to drive around the NOLA area?
You can now rent a car near MSY with Uber. Browse vehicles from popular rental car companies to continue your trip.
Not sure where to go first?
Top questions about MSY Airport pickup
- Where do I meet my driver for pickup?
Pickup locations may depend on the type of ride you request and the size of the airport. Follow the instructions in the app about where to meet your driver. You can also look for signs that point to designated airport rideshare zones.
If you can’t find your driver, contact them through the app.
- If my flight is late, will my Uber Reserve driver wait for me?
Your driver will be informed of any schedule changes to your flight. For UberX, Uber Comfort, and UberXL rides, meet your driver up to 45 minutes after your flight's arrival before late fees apply. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides, meet your driver within 60 minutes. Learn more about Uber Reserve.
- How much will my Uber trip from MSY cost?
The cost of an Uber trip from MSY Airport depends on factors that include the type of ride you request, the estimated length and duration of the trip, tolls, and current demand for rides.
You can see an estimate of the price before you request by going here and entering your pickup spot and destination. Then when you request a ride, you’ll see your actual price in the app based on real-time factors.
- How many pieces of luggage will fit in the vehicle I request through Uber?
The luggage capacity varies by Uber ride type. For example, an UberX ride can usually hold 2 suitcases while an UberXL ride can usually hold 3 suitcases.*
- How do I cancel my Uber reservation from MSY?
You can cancel at no charge up to 60 minutes before your reservation pickup time. If you cancel after that, you’ll be charged a cancellation fee if a driver has already been confirmed. In order to cancel, go to your rides in the Activity section of the Uber app.
- Are car seats available for rides from MSY Airport?
By law, small children are required to be in a car seat. Get more information about our safety policies.
- Are pets or service animals allowed in rides with Uber from MSY?
Service animals are allowed, and Uber drivers may not refuse a trip because of the presence of one. For pets, however, it’s recommended that you select the Uber Pet option when choosing your ride. Otherwise, it’s up to the discretion of the driver; once a driver is matched, you can message them in the app to make sure. Get more information about our safety policies.
*Luggage space is not guaranteed and depends on the number of passengers in your ride and the type of vehicle. Once you’re matched with a driver, we recommend contacting them through the app to confirm.
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