Request a pickup from Austin Airport
(Austin-Bergstrom International Airport)
Tell us your trip details, then let us know when you need a ride. With Uber Reserve, you can request a ride up to 90 days ahead of time. If your arrival time changes, we can let your driver know.
Get picked up at AUS Airport
Whether you’re new to the Austin area or a local, Uber helps make it easy to get from AUS to your final destination. Need a shuttle or transfer to your next leg? Uber has you covered. Avoid the taxi line and request a ride with a few simple steps.
Your ride options from AUS
The ride options on this page are a sample of Uber’s products, and some might not be available where you use the Uber app. If you check your city’s web page or look in the app, you’ll see what rides you can request.
Pickup at Austin-Bergstrom International Airport (AUS)
Open your app to request a ride
When you’re ready, open the Uber app to request a ride to your destination. Choose the AUS airport transportation option that suits your group size and luggage needs.
Follow directions in the app
From the main terminal, follow signs for the rideshare pickup area located on the ground floor of the rental car garage. This can be accessible from the arrivals or departures floor. From the South Terminal, pickups are located curbside.
Meet your driver
Go to your assigned AUS pickup location as specified by the app. Please note: this location may not always be at your nearest exit. Your driver’s name, license plate, and car color will show in the app. Verify your ride before you get in. If you can’t find your driver, contact them through the app.
Get directions to pickup
Already requested your ride? Open the app for accurate step-by-step directions to meet your driver outside.
What to do at AUS Airport when you land
Jet-lagged? Hungry? See what amenities are available at the airport after you touch down.
Visit the official AUS Airport website to check hours of operation and any service changes.
- Food & Restaurants
- Caffe’ Medici (Coffee/Tea, located near Gate 9 • After Security)
- Departure Lounge (Bar, located near Gate 17 • After Security)
- JuiceLand (Juice, located near Gate 17 • After Security)
- Market 512
- Ruta Maya Cafe & Books (Coffee/Tea, located near Gate 28 • After Security)
- Starbucks (Coffee/Tea, located near Checkpoint 1 • After Security)
- Parkside (American, located near Gate 3 • After Security)
- Jugo (Juice, located near Gate 10 • After Security)
- Haymaker (American, located near Gate 23 • After Security)
- Thundercloud Subs (American, located near Gate 30 • After Security)
- Bars
- Departure Lounge (Bar, located near Gate 17 • After Security)
- Vino Volo (Bar, located near Gate 22 • After Security)
- The Saxon Pub (Bar, located near Gate 19 • After Security)
- The Beerdrop (Bar, located near Gate 12 • After Security)
- Hippies and Hops (Bar, located near Gate 17 • After Security)
- Vino Volo - Hill Country Store (Bar, located near Gate 8 • After Security)
- Shopping
- James Avery Artisan Jewelry (Jewelry, located at Past Checkpoint 1 • After Security)
- Jetset (Souvenirs/Gifts, located near Gate 23 • After Security)
- Barton Springs (Souvenirs/Gifts, located near Gate 28 • After Security)
- Inmotion (Electronics, located near Gate 15 • After Security)
- Tyler’s Austin Warehouse (Clothing/Accessories, located near Gate 18 • After Security)
- Austin Mercantile (Souvenirs/Gifts, located near Gate 28 • After Security)
- Xpress Spa (Lounge, located before Security)
- EJE Travel Retail (Duty Free, located near Gate 11 • After Security)
- Book People (Newsstand/Books, located near Gate 20 • After Security)
- Brighton (Clothing/Accessories, located near Gate 14 • After Security)
Prefer to drive around the Austin area?
You can now rent a car near AUS with Uber. Browse vehicles from popular rental car companies to continue your trip.
Top questions about AUS Airport pickup
- Where do I meet my driver for pickup?
Pickup locations may depend on the type of ride you request and the size of the airport. Follow the instructions in the app about where to meet your driver. You can also look for signs that point to designated airport rideshare zones.
If you can’t find your driver, contact them through the app.
- If my flight is late, will my Uber Reserve driver wait for me?
Your driver will be informed of any schedule changes to your flight. For UberX, Uber Comfort, and UberXL rides, meet your driver up to 45 minutes after your flight's arrival before late fees apply. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides, meet your driver within 60 minutes. Learn more about Uber Reserve.
- How much will my Uber trip from AUS cost?
The cost of an Uber trip from AUS Airport depends on factors that include the type of ride you request, the estimated length and duration of the trip, tolls, and current demand for rides.
You can see an estimate of the price before you request by going here and entering your pickup spot and destination. Then when you request a ride, you’ll see your actual price in the app based on real-time factors.
- How many pieces of luggage will fit in the vehicle I request through Uber?
The luggage capacity varies by Uber ride type. For example, an UberX ride can usually hold 2 suitcases while an UberXL ride can usually hold 3 suitcases.*
- How do I cancel my Uber reservation from AUS?
You can cancel at no charge up to 60 minutes before your reservation pickup time. If you cancel after that, you’ll be charged a cancellation fee if a driver has already been confirmed. In order to cancel, go to your rides in the Activity section of the Uber app.
- Are car seats available for rides from AUS Airport?
By law, small children are required to be in a car seat. Get more information about our safety policies.
- Are pets or service animals allowed in rides with Uber from AUS?
Service animals are allowed, and Uber drivers may not refuse a trip because of the presence of one. For pets, however, it’s recommended that you select the Uber Pet option when choosing your ride. Otherwise, it’s up to the discretion of the driver; once a driver is matched, you can message them in the app to make sure. Get more information about our safety policies.
*Luggage space is not guaranteed and depends on the number of passengers in your ride and the type of vehicle. Once you’re matched with a driver, we recommend contacting them through the app to confirm.
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