Strategic Operations Associate

About the Role

This new role will focus on developing strategies and campaigns that will drive rider growth. You will be responsible for managing key initiatives, ensuring cross-functional alignment and delivery of key programs. You are both highly operational and entrepreneurial, with a strong eye for business, a hands-on approach, and motivated by building the future of mobility.

What the Candidate Will Do

• Grow our rider base: Support rider growth in Canada by launching and scaling new campaigns, products and tactics. You’ll develop an understanding of market dynamics across Canada while developing strategies and deploying tactics that help to acquire, convert, and retain users. This includes key initiatives across pricing, promotions, product configurations, and the in-app experience.
• Manage programs/projects: Translate strategic priorities into concrete projects & work closely with teams across the market to deliver on execution at its highest potential.
• Reporting & Recommendations: This role will require you to deliver strategic recommendations to senior management to drive business decisions, while reporting on performance at a product, city and regional-level. You will need a strategic mind with strong business acumen, exceptional analytical skills and strong stakeholder management skills to influence and coordinate across a variety of teams.

Basic Qualifications

• 2+ years of experience in roles which included project delivery, process optimization and implementation, stakeholder management, and data analysis
• Outstanding teamwork, communication and organizational skills; experience managing & influencing senior stakeholders and collaborating cross-functionally
• Data-driven problem solving abilities, with a knack for turning data into meaningful insights that advise decisions
• Ability to thrive with ambiguity; high capacity to learn; willingness to experiment and iterate

Preferred Qualifications

• SQL skills with experience pulling and analyzing data
• French proficiency

For Canada-based roles: Uber may use artificial intelligence (AI) tools to support parts of our recruiting process; however, Uber employees make the ultimate selection and hiring decisions. This advertisement relates to a current, existing vacancy.

For Canada-based roles: The base salary range for this role is CAD$95,500 per year - CAD$106,250 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.