Suggestions
Book early, ride easy
Flexible cancellations
Change of plans? You can cancel your reservation the same day for free—no stress, no charge.⁷
Reliably on time
Our technology helps ensure that you’re picked up on time for a stress-free ride.²
Ready when you are
Your ride is on your schedule, with up to 15 minutes of wait time included.³
Tailored for you
Ride options for every budget and occasion—and request your Favorite Driver.⁴
Perfect for travel
Reservations available to and from major airports. Our flight-tracking technology helps ensure you’ll have a ride ready when you land at your destination—even if your flight is delayed.⁵
Reserve
Tap the Reserve icon in your updated Uber app. Reserve at least 15 minutes in advance.⁶
Receive confirmation
Reference your reservation details in the app and review your assigned driver as your trip nears. Cancel at no charge up to one hour in advance.⁷
Ride
Meet your driver outside within the wait time included in your reservation. Enjoy the ride.
¹ When you request a Reserve trip, the trip price you see will be an estimate that includes a reservation fee which may vary depending on the location of the pickup address and/or the day and time of your trip. This fee is paid by riders for their driver's additional wait time and time/distance spent traveling to the pickup location.
² Uber doesn’t guarantee that a driver will accept your ride request. Your ride is confirmed once you receive your driver details. Reserve is available in select cities.
³ Wait time varies based on the vehicle option you select.
⁴ Favorite driver feature is only available in select regions.
⁵ Available only at select airports. Waiting time of up to one hour after the estimated arrival time of your flight is free of charge. After that, the driver can cancel the trip request and the total fare will be charged to you. Your trip request is only confirmed once you have received your journey details. However, your driver remains free to cancel your trip request. In this case, the trip request will be offered to another nearby driver. Please note that Uber cannot guarantee that a driver will accept your trip request.
⁶ Applicable to UberX and most other ride types. Some ride types may require more lead time. Check the Reserve terms in your app for details.
⁷ Cancellation fees for Reserve are higher than with on-demand. You can cancel at no charge up to 60 minutes before your Reservation pick-up time. If you cancel less than 60 minutes before your Reservation, you’ll be charged the cancellation fee below for your driver’s time. You will not be charged a cancellation fee if no Driver has confirmed your trip yet. You will receive a notification when your driver is en-route.
You can find the cancellation fee amount that applies to your trip by clicking "See terms" from the in-app time selection screen that shows when you reserve a ride, and scrolling down to your preferred product type.