Skip to main content

Tell us your location

Please enter your nearest city name to help us display the correct information for your area

Select your language

Annual Screening process

Re-running your screening checks

Uber is committed to ensuring that the Uber app remains safe for driver-partners and riders to use. Driver-partners will be required to have their background checks run annually to confirm that they still have a clear criminal history.

How to schedule your screening

1

Book your appointment

Please book 4 weeks before the expiration of your background check document.

Durban and Port Elizabeth:

Johannesburg, Pretoria and Durban:

Cape Town:

2

Attend your session

Provide a valid email address to the agent assisting you. Your results will be sent to this email address.

Cost of the screening: R150

3

Upload your results

You will receive your results via email. Upload this document to your Uber profile.

Re-check frequently asked questions

  • Why does a driver have to go for a Screening check re-check

    • Uber needs to keep accurate records of its partners background criminal results. Screening checks typically only includes information about a person’s past. Current records may not be reported to Uber unless Uber requests them.
    • We understand that although a partner may pass the initial criminal screening, he may subsequently pick up a serious criminal record
    • Uber is committed to ensuring that the platform remains safe for its partners and riders
  • How often should a driver go for a Screening check re-check

    Annually

  • Who should go for a screening check re-check

    All current drivers whose Screening check document is about to expire

  • Do drivers have to book for a Screening check re-check

    Yes

  • Where can drivers book for Screening check re-check

    www.bookwhen.com/BGC-Rerun or http://t.uber.com/BGC-Rerun

  • When should a driver book for the screening re-check

    Please book at least 4 weeks before the expiration of your Screening check document to ensure you obtain your background check result in time

  • How will I obtain a background check result

    Please ensure you provide the agent capturing your fingerprints a valid email address to which the background check result will be sent

  • What should I do with the background check result documents

    Please download the background check document from your email inbox and upload it on http://t.uber.com/doc-upload

  • What is the cost of the Screening check re-check?

    R150 once off

  • What will happen if I do not upload the background check result document on time

    The Background Check Result document is required to remain active on the Uber app.

Cases awaiting Trial

  • If the CRC representative finds that there is a Case Awaiting Trial that is still open on your name then he/she will request a SAPS 69 form from the investigating officer. Once he/she receives the report your name will be cleared. Once cleared the CRC representative will print out proof of clearance.
  • Go for another background check at one of the Uber background check agents
  • If the result comes back as clear 48 hours later, please upload the new background check result document on your profile and visit the Greenlight hub for reactivation

Convictions

  • If the CRC finds that you have a conviction on your name, he/she will provide guidance on the expungement process.
  • Once the expungement report is issued by the director general of Justice, you can proceed with going for another background check at one of the Uber’s Background check agents office
  • If the result comes back as clear 48 hours later, please upload the new Background check result document on your profile and visit the Greenlight hub for reactivation
Conviction expungement

Start making money with Uber

Sign up now