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Fleetswitch

How to add or change driver-partners

Due to legal reasons, Uber cannot restrict or otherwise dictate the movement of drivers from one partner to another. We have streamlined the way in which this happens. Please note, this can only be done through the Driver app.

Find available driver-partners

How to make a switch?

Becoming an Independent Operator

  1. Click on the link http://t.uber.com/changessa
  2. Select “Become your own partner”
  3. Select the country you operate in
  4. Choose "Become my own partner"
  5. Fill in your Uber Profile's email address (please note that the email address is case-sensitive)
  6. Submit

*Note: Change can take up to an hour, please wait for your confirmation SMS that you have now become your own partner.

**Note: Uber South Africa is currently not accepting any vehicles and only activate vehicles according to a priority list. Please follow the link for more details on the priority list.

Removing a driver from your profile

  1. Click on the link http://t.uber.com/changessa
  2. Select “Remove a driver from your partner profile”
  3. Select the Country you operate in
  4. Choose "Remove a driver from my profile"
  5. Fill in the Driver's Uber Profile email address (please note that the email address is case-sensitive)
  6. Submit

Note: Change can take up to an hour, please wait for your confirmation SMS that the requested driver has been removed from your profile.

How to change partners or drivers

Steps to follow

1

Discuss the change

Before requesting to change partners or driver-partners, make sure to discuss this with your current partner to avoid confusion.

2

Request the change

After submitting, a notification will be sent to both the new and old partner informing them of the change requested by the driver-partner.

If the change is unsuccessful, the partner information provided is most likely wrong. Kindly confirm the partners’ details and try again.

3

Change completed

The change will automatically be actioned. The driver and his / her partner will be notified of the change.

Driver partner feedback from fleet partners

FleetREFER

To receive feedback regarding a driver from a previous partner, you can make use of "FleetREFER". Here you can receive feedback on a driver you would like to employ or provide feedback on a driver who was previously employed by you.

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