Uber for Business

Changes to fares in South Africa

December 6, 2018 / South Africa

What does this mean?

  Johannesburg & Pretoria Cape Town Durban Port Elizabeth
uberX Was: R7,50/Km

Now: R8/Km

Was: R7/Km

Now: R7,50/Km

Was: R7/Km

Now: R7,50/Km

Was: R7/Km

Now: R7,50/Km

uberXL   Was: R7/Km

Now: R7,50/Km

Was: R7/Km

Now: R7,50/Km

 
  Johannesburg & Pretoria Cape Town Durban Port Elizabeth
Per minute Fare R0.75 → R0.80 R0.70 → R0.75 R0.70 → R0.75 R0.70 → R0.75

What does this look like?

With a high portion of trips at the minimum fare, the fares across South Africa will increase by an average of 5% based on the average trip mix. This increase is informed by various components such as time, distance, base and minimum fare.

 

Johannesburg O.R. Tambo to Fourways Athol to Sandton Gautrain Newtown to Maboneng
Minutes 53 5 15
Distance (km) 38 2 3.2
Old Price – Average Fare   R330 R25 R40
New Price – Average Fare   R352 R25 R43
% Increase in Fare 6.7% 0.0% 5.8%

 

Cape Town Cape Town Airport to Century City Mouille Point to Waterfront UCT to Cape Town Station
Minutes 35 7 10
Distance (km) 18.8 2 6
Old Price – Average Fare   R161 R25 R54
New Price – Average Fare   R172 R25 R58
% Increase in Fare 6.9% 0.0% 6.5%
Durban Durban Airport to Umhlanga Suncoast Casino to Durban ICC University of KZN to Berea Station
Minutes 20 5 12
Distance (km) 19.3 2.2 5
Old Price – Average Fare   R154 R25 R48
New Price – Average Fare   R165 R25 R52
% Increase in Fare 6.9% 0.0% 6.4%

 

Port Elizabeth PE Airport to Summerstrand Splash World to Boardwalk Hotel Nelson Mandela University to Radisson Blu
Minutes 9 5 8
Distance (km) 5.8 1.8 3.1
Old Price – Average Fare   R52 R25 R32
New Price – Average Fare   R55 R25 R34
% Increase in Fare 6.5% 0.0% 6.0%


What does this mean for drivers?

For driver-partners, this will help to ensure that they are able to maximise their earnings while on the road. It matters to us that driver-partners are able to continue to maintain a sustainable living while using the Uber App. Accordingly, the change in fare prices will allow driver-partners to earn more in order to make up for the rising cost of business and living expenses that affects their earnings.

How will this affect riders?

For riders, the new fare pricing means that we can invest even more in the technology features that make your Uber experience a seamless one. With the introduction of new safety tools in the Uber app, you’re able to enjoy every ride with more peace of mind to keep you connected and protected. From emergency assistance, rider insurance coverage and trusted contacts – we’re committed to your safety from pick-up to drop-off.

Our fares remain competitive, and we remain committed to offering a high-quality service to everyone in South Africa. Let’s keep South Africa moving – together.

Uber is all about providing access to safe, reliable and affordable rides at any time. We share the concerns of riders and driver-partners alike and are always doing our best to find solutions that will benefit both.

While we have always tried to keep prices as low as possible, we need to be aware of the increased costs for driver-partners. With this in mind, we’ve chosen to increase fares by 5% in South Africa from 7 December 2018. This comes after implementing an in-depth earnings review to ensure that the Uber app continues to be a reliable economic opportunity for drivers, as well as an affordable option for riders.