Language: ENG | VN

At Uber, we’ve always been proud to provide a global service with a local understanding. You asked, and we listened. Recognizing that cash is a popular form of payment in Vietnam, we want to test out the cash option for our riders. Soon everyone will be able to pay for Uber rides using cash.That’s right – you get all the Uber awesomeness and even more choices when it comes to paying for your ride. Simply choose the CASH option, take a ride, and pay your driver directly in cash at the end of the trip.

This is an experiment and Vietnam is the first country in Southeast Asia that we’re introducinging cash option. We have worked hard to create a cash payment option that is seamless and truly Uber. The insight we gain from your usage and feedback will be invaluable to us. So take rides and give us feedback at [email protected] or on Facebook .

If you do not see the cash option then worry not. Not all of you will see cash option right away.
We will roll the cash option out slowly over the next few weeks.

Uber has enjoyed tremendous support in Hanoi and we are excited to experiment with cash payments on the Uber platform. With products such as uberX, UberBLACK, riders have access to a variety of reliable, convenient and safe transportation alternatives. Cash further expands that universe.

HOW DOES IT WORK? 

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  1. Go to the ‘Payment’ section in the app
  2. Select ‘CASH‘ as your payment option
  3. Confirm your pickup location and payment method
  4. Request for a ride
  5. At the end of the trip, pay the fare directly in cash to your driver

PRO TIPS 

  •  A valid Uber account is needed to be able to book a ride and pay in cash. If you do not see the cash option then worry not. We will roll the cash option out slowly over the next weeks. Not all of you will see cash right away as we are testing different cohorts and user preferences.
  • Make sure you have enough cash for your ride. You can get an estimated fare through the app or on our website
  • Fare adjustments are not possible for cash rides
  • There is no booking fee or additional charge to riders

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Uber on!

Uber Vietnam Team