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Changes to minimum fare on UberX in Kampala

June 24, 2019 / Uganda

Uber is all about providing access to safe, reliable and affordable rides at any time. We share the concerns of riders and driver-partners alike and are always doing our best to find solutions that will benefit both.

While we have always tried to keep prices as low as possible, we need to be aware of the increased costs for driver-partners. With this in mind, we’ve chosen to increase the minimum fares on UberX in Kampala from 24 June 2019.  This comes after implementing an in-depth earnings review to ensure that the Uber app continues to be a reliable economic opportunity for drivers, as well as an affordable option for riders.

We believe in transparency when it comes to pricing and it matters to us that we remain the most affordable ride in town, with little impact on your wallet.


New price structure

Product NameOld FareNew Fare
Base1,0001,000
Minimum4,0005,000
Per Kilometre600600
Per Minute100100

The new minimum fare structure also means that we can invest even further in Uber’s existing technology – with improvements that we’ve recently introduced to help keep you safer on the road.

What does this mean for drivers?

For driver-partners, this will help to ensure that they are able to maximize their earnings while on the road. It matters to us that driver-partners are able to continue to maintain a sustainable living while using the Uber App. Accordingly, the change in fare prices will allow driver-partners to earn more in order to make up for the rising cost of business and living expenses that affects their earnings.

How will this affect riders?

For riders, the new minimum fare pricing means that we can invest even more in the technology features that make your Uber experience a seamless one. With the introduction of new safety tools in the Uber app, you’re able to enjoy every ride with more peace of mind to keep you connected and protected. From rider insurance coverage to trusted contacts – we’re committed to your safety from pick-up to drop-off.

Our fares remain competitive, and we remain committed to offering a high-quality service to everyone in Kampala. Let’s keep your city moving – together.