Your safety is our top priority and we’re constantly working on improving our technology to make you feel secure before, during and after your Uber ride.
With phone anonymisation feature the privacy of riders and driver- partners will be kept at all times.
What is phone number anonymisation feature?
It is a safety feature meant to ensure that the contact details of both riders and driver-partners remains private.
How does it work?
Whenever rider and driver contact each other regarding a trip, their phone numbers will be anonymised. In other words, neither of the sides will be able to see their real numbers, instead, they will see anonymised phone numbers.
Do you have any questions about safety and the new app feature? Reach out via help.uber.com.