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New survey shows surge in support for on-demand in the workplace

February 1, 2018 / Global

The explosive growth of the shared economy has had an undeniable effect on business travel, and now, travel managers are taking note.

A survey published by the Business Travel Show found that 58 percent of business travel buyers agree that alternative transport providers such as Uber are a good option for business travel, a 32 percent increase from just two years ago.

The survey also found that the number of travel buyers who remain undecided on the benefits of shared economy suppliers has plummeted, from nearly half to a mere 17 percent.

Do sharing economy suppliers offer a
benefit or threat to your travel programme?
2018 2017 2016
Benefit 58% 37% 26%
Threat 18% 25% 26%
Undecided  17% 38% 48%

Source: Business Travel Show survey of 243 travel buyers.

These results affirm what we’re already hearing from the businesses we serve – that integrating services like Uber into their travel programmes is a win-win, for both traveller and travel manager.

We’re excited to continue to work with these partners so they can harness the full potential of on-demand technologies.

According to David Chapple, director of the Business Travel Show, business travel buyers’ approaches to shared economy services are evolving as they embrace the flexibility and convenience these services provide.

“The introduction of the sharing economy to business travel has been a big upheaval for some travel managers,” Chapple said. “Attitudes are changing, and travel managers are finding the idea of using sharing economy providers less threatening.”