Start ordering with Uber Eats

Order now
Products

Trinidad & Tobago | Our new Terms and Conditions

December 5, 2017 / Trinidad and Tobago

We’ve updated our Terms and Conditions

Our business continues to evolve, and for that reason we’ve updated our Terms and Conditions. You’ll be able to find them in the link below. *

Get to know additional fees in Trinidad & Tobago

At Uber we are concerned with maintaining our quality standards to ensure the best experience possible for users. That’s why there are fees for cleaning and the return of lost items. These amounts vary by country.

Lost item return fee

At Uber you always have 24/7 customer service in the app and you can use this if you’ve forgotten an object in a car. Once we’ve confirmed that the object has been satisfactorily delivered to you, a charge will be made for the return.

In Trinidad & Tobago the fee is 45 TTD.

Cleaning fees

In an Uber it is prohibited to drink, eat, smoke amongst others. A fee will be charged if any issues occur.

The fee varies according to the severity of the damage:

Drink (Non-alcoholic) Interior seat 74 TTD
Drink (Non-alcoholic) Interior seat 118 TTD
Drink (Non-alcoholic) Interior floor/ mat 49 TTD
Drink (Non-alcoholic) Interior floor/ mat 74 TTD
Drink (Non-alcoholic) Interior door / window 74 TTD
Drink (Non-alcoholic) Interior door / window 99 TTD
Drink (Non-alcoholic) Exterior 49 TTD
Drink (Non-alcoholic) Exterior 74 TTD
Dry food Interior seat 99 TTD
Dry food Interior seat 148 TTD
Dry food Interior floor/ mat 74 TTD
Dry food Interior floor/ mat 99 TTD
Dry food Interior door / window 74 TTD
Dry food Interior door / window 99 TTD
Dry food Exterior 30 TTD
Dry food Exterior 49 TTD
Mud / dirt / hair Interior seat 99 TTD
Mud / dirt / hair Interior seat 246 TTD
Mud / dirt / hair Interior floor/ mat 99 TTD
Mud / dirt / hair Interior floor/ mat 148 TTD
Mud / dirt / hair Interior door / window 99 TTD
Mud / dirt / hair Interior door / window 148 TTD
Mud / dirt / hair Exterior 74 TTD
Mud / dirt / hair Exterior 99 TTD
Bodily fluid (Noy Saliva, Not urine) Interior seat 172 TTD
Bodily fluid (Noy Saliva, Not urine) Interior seat 296 TTD
Bodily fluid (Noy Saliva, Not urine) Interior floor/ mat 118 TTD
Bodily fluid (Noy Saliva, Not urine) Interior floor/ mat 148 TTD
Bodily fluid (Noy Saliva, Not urine) Interior door / window 99 TTD
Bodily fluid (Noy Saliva, Not urine) Interior door / window 148 TTD
Bodily fluid (Noy Saliva, Not urine) Exterior 49 TTD
Bodily fluid (Noy Saliva, Not urine) Exterior 74 TTD

* The use of the Uber app and all other services confirms that you have read, understood and accepted the new Terms and Conditions.