We’ve updated our Terms and Conditions
Our business continues to evolve, and for that reason we’ve updated our Terms and Conditions. You’ll be able to find them in the link below. *
Get to know additional fees in Trinidad & Tobago
At Uber we are concerned with maintaining our quality standards to ensure the best experience possible for users. That’s why there are fees for cleaning and the return of lost items. These amounts vary by country.
Lost item return fee
At Uber you always have 24/7 customer service in the app and you can use this if you’ve forgotten an object in a car. Once we’ve confirmed that the object has been satisfactorily delivered to you, a charge will be made for the return.
In Trinidad & Tobago the fee is 45 TTD.
Cleaning fees
In an Uber it is prohibited to drink, eat, smoke amongst others. A fee will be charged if any issues occur.
The fee varies according to the severity of the damage:
| Drink (Non-alcoholic) | Interior seat | 74 | TTD |
| Drink (Non-alcoholic) | Interior seat | 118 | TTD |
| Drink (Non-alcoholic) | Interior floor/ mat | 49 | TTD |
| Drink (Non-alcoholic) | Interior floor/ mat | 74 | TTD |
| Drink (Non-alcoholic) | Interior door / window | 74 | TTD |
| Drink (Non-alcoholic) | Interior door / window | 99 | TTD |
| Drink (Non-alcoholic) | Exterior | 49 | TTD |
| Drink (Non-alcoholic) | Exterior | 74 | TTD |
| Dry food | Interior seat | 99 | TTD |
| Dry food | Interior seat | 148 | TTD |
| Dry food | Interior floor/ mat | 74 | TTD |
| Dry food | Interior floor/ mat | 99 | TTD |
| Dry food | Interior door / window | 74 | TTD |
| Dry food | Interior door / window | 99 | TTD |
| Dry food | Exterior | 30 | TTD |
| Dry food | Exterior | 49 | TTD |
| Mud / dirt / hair | Interior seat | 99 | TTD |
| Mud / dirt / hair | Interior seat | 246 | TTD |
| Mud / dirt / hair | Interior floor/ mat | 99 | TTD |
| Mud / dirt / hair | Interior floor/ mat | 148 | TTD |
| Mud / dirt / hair | Interior door / window | 99 | TTD |
| Mud / dirt / hair | Interior door / window | 148 | TTD |
| Mud / dirt / hair | Exterior | 74 | TTD |
| Mud / dirt / hair | Exterior | 99 | TTD |
| Bodily fluid (Noy Saliva, Not urine) | Interior seat | 172 | TTD |
| Bodily fluid (Noy Saliva, Not urine) | Interior seat | 296 | TTD |
| Bodily fluid (Noy Saliva, Not urine) | Interior floor/ mat | 118 | TTD |
| Bodily fluid (Noy Saliva, Not urine) | Interior floor/ mat | 148 | TTD |
| Bodily fluid (Noy Saliva, Not urine) | Interior door / window | 99 | TTD |
| Bodily fluid (Noy Saliva, Not urine) | Interior door / window | 148 | TTD |
| Bodily fluid (Noy Saliva, Not urine) | Exterior | 49 | TTD |
| Bodily fluid (Noy Saliva, Not urine) | Exterior | 74 | TTD |
* The use of the Uber app and all other services confirms that you have read, understood and accepted the new Terms and Conditions.
Posted by Uber Trinidad & Tobago
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