
The Uber rating system works to ensure a safe and respectful environment for drivers and riders alike. Encouraging all users to provide feedback promotes a sense of trust between drivers and riders, allowing us to uphold our high standards. By achieving a good Uber rider rating, you can make the most of our ride-sharing community around Trinidad.
What’s my Uber rating?
At the end of every trip, both riders and drivers have the opportunity to rate their experience from 1 to 5 stars. Ratings are always anonymous, so neither drivers nor riders can see individual ratings from a particular trip. Instead, ratings are shown as an average on each person’s Uber profile. You can see your rider rating by clicking on the menu bar at the top left-hand corner of your Uber app.
So, how do I get a good Uber rider rating? Here are some easy ways for you to get as close to a perfect 5 as possible:
Don’t leave your driver hanging
It’s good etiquette to be ready to go when your driver arrives at the pickup location. Be sure the location you entered is where you will actually be and that the destination you entered is where you intend to go. Our driver-partners are proud of their efficiency and reliability, but this can only work if riders play their part too.
Be friendly and courteous
It’s important to always treat drivers and their cars with the courtesy you would expect yourself. Simple expressions of politeness can go a long way, so it pays to keep it friendly. Your driver will appreciate you treating their car with consideration, like not slamming the door or leaving rubbish behind when you leave. It’s also a good idea to ask permission before you eat or drink anything in your driver’s vehicle or, better yet, wait until you arrive at your destination to enjoy that snack.
Safety in mind
We stick to our safe community guidelines, which everyone benefits from. Drivers want to make sure everyone in their car is safe and you too can help to promote a safe atmosphere when travelling with Uber. Make sure that everyone in the car has their seatbelt buckled and don’t try to engage your driver in any bobbol, such as exceeding the speed limit. Also, remember that children must always be accompanied by an adult. Keep this mind and you’ll enjoy a safe and satisfying trip around Trinidad.
Show them that you care
One of the greatest advantages of the Uber app is that if offers a cash-free experience. Tipping drivers is not expected or required at the end of a trip. But if you feel your driver has done a good job, why not express your gratitude with a tip? Be sure to always give your Uber driver a rating and comment at the end of your ride. This feedback could lead to your driver getting more rides if they’ve done a good job, or could help them to improve their service if not.
Why Is my rider rating important?
Having a good Uber rider rating allows our driver-partners to feel safe and comfortable, as they help you get to where you’re going. The Uber rating system is an integral part of our community, since everyone is responsible for their own behavior while using the app. By providing real-time feedback, the rating system helps us to correct issues swiftly and effectively so that only the best drivers remain on the road. Whereas drivers with consistently low ratings and negative comments may be deactivated.
The rating system guarantees that only respectful and polite riders remain a part of Uber Trinidad’s community. Just like our riders, our drivers deserve to have a good experience while using the app. The Uber rating system helps us to ensure our driver-partners enjoy a positive working environment as they help get us from A to B.
Whether you’re a rider or driver, the Uber rating system exists to ensure you have the best possible experience while using the Uber app. Always remember that if something does happen during a ride – whether there is a basa basa or an accident – you can report it by tapping “Help” in the app so that our customer support team can resolve any problems that might come up. Your participation in the Uber rating system allows us to provide the best possible service, so we appreciate every rating and comment we receive.
Posted by Uber Trinidad & Tobago
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