Tips for a Seamless Experience
Written byOur highest priority is connecting riders to a safe and reliable way to get around town. Our technology is designed to bring accountability and transparency to every ride so you can always feel safe and comfortable taking an Uber.
Rating
your driver based on your driver’s performance and quality of service. Drivers do not control the fare. If you have any questions or issues with your fare, contact us directly through the app.
Dynamic Pricing
Reliability is important to us. When the number of available cars gets tight, dynamic pricing automatically goes into effect to encourage more drivers to get on the road. As demand goes down, the rates go back to normal.
Feedback
Provide feedback. Our feedback loop asks riders to rate every trip. We use that information to evaluate our driver partners and improve your experience.