Whether you’re looking for a reliable way to make your flight, a big meeting on time, or a ride for a special occasion, thousands of Kiwis rely on Uber every day to get where they need to go. Today, we’re announcing the trial of Uber Comfort in New Zealand – an upgrade to your everyday ride. 

Uber Comfort was built for riders who are constantly on the go and want more comfort. The trial will run in three cities: Auckland, Wellington and Christchurch. For a price of approximately 15% more than regular UberX rates, Uber Comfort provides new features like:

  • Ride Preferences: You can request your ideal temperature in advance and let your drivers know when you’re looking for a quiet ride so you can stay comfortable on the road.
  • Extended Wait Times: We know you value your time, and so do we. With extended wait times your driver will now wait up to 10 minutes before a cancellation fee is charged. Wait time fees apply 2 minutes after your driver has arrived.
  • Experienced Driver Partners: Driver partners available for Uber Comfort will have a minimum rating of 4.85 and at least 500 trips logged on the Uber app.
  • Newer Cars: Arrive in comfort with a car that meets consistent vehicle make and model standards (from 2012 onwards). 

The Uber Comfort three month trial begins on Thursday 5 September 2019. Of course an important element of any trial is reliable data. Rider and driver partner feedback is encouraged as we work out the future of Uber Comfort in New Zealand.