When Uber launched in Auckland in 2014, we changed the way people moved around the city – giving people the option to get from A to B at the touch of a button.
Since then we’ve launched Uber Eats in several cities across the country, introduced our JUMP e-scooters to Wellington, and we now offer Uber Rides in 14 New Zealand cities.
The launch of our loyalty program for driver-partners, Uber Pro, in July was a further step in our commitment to New Zealanders.
Driver partners in New Zealand are earning more rewards on and off the road, and we remain committed to treating our driver-partners like VIPs – every day of the week.
Looking towards the new decade, we aim to replicate this for our riders and Uber Eats customers as well. This November, we’re launching Uber Rewards in Aotearoa – the first offering of its kind in our region.
Introducing Uber Rewards
After months of extensive research listening to customers, the Uber Rewards program has been developed to give back to Uber’s most loyal customers in New Zealand.
From 12 November onwards customers can earn points on rides with Uber and orders with Uber Eats to maximise the value of every dollar spent on the platform.
- On UberX and Comfort, customers you will earn two points per eligible dollar spent
- On Uber Eats customers will earn one point for every eligible dollar spent
These points scale and will translate to specific benefits based on a level. These levels start at Blue and available to everyone enrolled in the programme. We then graduate to Gold (1,000 points) and Platinum (3,500 points) before reaching the top level – Diamond (5,500 points).
At each level, there will be a selection of rewards such as discounted Uber and Uber Comfort rides, premium support service, discounts on Uber Eats orders and a variety of other benefits.
There is also a bonus chosen reward for every 600 points earned in Gold. The three benefits to pick from are:
- 15 percent off orders with Uber Eats over a three day period
- 15 percent off rides with Uber over a three day period
- A $10 donation to Paralympics New Zealand in the countdown to the Tokyo 2020 Paralympic Games
This is only the beginning, over the coming months Uber Rewards will continue to unlock even more value for Uber users. The arrival of Uber Rewards is just another step towards offering our customers the best possible experience on the platform.