Get your money faster* with Instant cash outs

Cash out your earnings in the Uber Driver app whenever you like.

Control how fast you get your money

Note: These updates will come into effect on Friday 16th December 2022.

When you earn with Uber Eats, your money is transferred automatically once a week without charge. You can also choose between Instant and Next-day cash out (previously Flex Pay) options to help access your earnings faster.*

Here are the cash out options available:

Cash out option	Timing*	Weekly Limit	Fees
Weekly (default)	Once per week	No limit	No fee
Next-day cash out	1-2 business days	$1700	No fee
Instant cash out	Usually within minutes	$1700	$1.10 per transaction (applied as a reduction/discount to the delivery fee(s) we pay you which may include GST if applicable)

Cash out now

How cash outs work

1. Go to the Wallet section in the Uber Driver app.
2. Tap Cash out then select your preferred payment method and cash out option.
3. Swipe to confirm your cash out. There will be a cost  if you choose Instant cash out option, the cost will be applied as a reduction/discount to the delivery fee(s) we pay you (which may include GST if applicable).
4. If you select Instant as your option, your funds should arrive in minutes*. Otherwise, if you choose Next-day cash out before 3:00 pm local time, Monday-Friday, the funds should arrive within one business day*.

Eligibility requirements

To become eligible for Instant or Next-day cash outs, you must meet the following criteria:

1. You’ve made 25+ deliveries on the Uber Driver app
2. It’s been at least 14 days since your first delivery on the Uber Driver app
3. You’ve passed Uber’s daily fraud and security screening
4. In the case of Instant cash out, you must deposit your earnings into a bank account that is compatible with the New Payments Platform.

Remember, you are always able to access your earnings through the weekly Scheduled payout or Next-day cash out (previously called Flex Pay) at no cost.

FAQ

• Why can’t I cash out?

  You may be unable to cash out if:

  • You are attempting to cash out more than the weekly maximum
  • Your bank is still processing a previous cash out
  • Your account has been active for less than two weeks since your first delivery and/or you have completed fewer than 25 deliveries via the Uber Driver app
  • Your account is under review and cash outs are temporarily disabled
  • In the case of Instant cash out, the service is undergoing weekly scheduled maintenance on weekends (timing varies, will be displayed in the Driver app when you are cashing out) or downtime. 
  • In the case of Instant cash out, you are not depositing your earnings into a bank account that is compatible with instant cash out – we recommend reaching out to your bank to ensure that the NPP (New Payments Platform) is enabled for your bank account.

• Why am I not eligible?

  If you don’t see the option to cashout in the Uber Driver app, it may be because you’re currently ineligible. This could be because:

  • Your account has been active for less than two weeks since your first delivery
  • You have completed fewer than 25 deliveries via the Uber Driver app
  • Your account is currently under review

• What can I cash out?

  If you are eligible, you’ll be able to cash out the balance currently in your account (subject to the maximum set out below). Only the earnings that are shown in your account at the time you elect to cash out will be transferred.

  Any earnings from the past week that you don’t cash out by the end of the week will be transferred to your bank account as usual through the automatic weekly payout.

• Are there limits on how much I can cash out?

  You will always receive your weekly earnings through the default scheduled payout with no limit. 

  If you choose one of our faster cash out options:

  • Instant – you are able to cash out up to 5 times per day and up to a total of $1700 per week (resets every Monday). The minimum amount you can cash out is $5.00 
  • Next-day – you are able to cash out twice per day and up to a total of $1700 per week (resets every Monday. The minimum amount you can cash out is $5.00 

• Is there a fee to use cash outs?

  For delivery people using Instant cash out, a $1.10 a reduction/discount  to the delivery fee(s) we pay you (which may include GST if applicable) will apply each time you use Instant cash out. This amount may appear as a negative balance in your account.

  Remember, you are always able to access your earnings through the weekly Scheduled payout or Next-day cash out (previously called Flex Pay) at no cost.

• When will my funds arrive?

  If you are using the Instant cash out feature, your funds should arrive in your account in minutes*. Please note that there is a weekly maintenance window on weekends, the exact timing of these windows will vary, and will be displayed in the Driver app when you are cashing out. If you cash out during this time, your payment will be queued for processing and you will receive payment after the maintenance is completed. 

  If you are using the Next-day cash out feature and you cash out on a business day before 3:00 pm local time, your funds should arrive within one business day.* Processing times may vary depending on your bank. Uber Eats tries to complete payments as quickly as possible but timing is not guaranteed.

*Only available if your financial institution accepts New Payments Platform-enabled payments. Uber Eats does not guarantee the time it will take for any transfer to be completed – transfers could still take a few business days, depending on your bank. You may also experience delays if you request a transfer during the maintenance windows on weekends (timing varies, will be displayed in the Driver app when you are cashing out) or downtime.  $1.10 (which may include GST if applicable) each time you use Instant cash out will be applied as a reduction/discount to the delivery fee(s) paid to you by Portier Pacific Pty Ltd.

^Eligibility requirements: To become eligible for Instant or Next-day cash outs, you must meet the following criteria: You’ve made 25+ deliveries on the Uber Driver app; It’s been at least 14 days since your first delivery on the Uber Driver app; You’ve passed Uber’s daily fraud and security screening; and in the case of Instant cash out, you must deposit your earnings into a bank account that is compatible with the New Payments Platform.

Remember, you are always able to access your earnings through the weekly Scheduled payout or Next-day cash out (previously called Flex Pay) at no cost.