Uber for Business

A simple way to surprise and delight customers, employees, and prospects

November 23, 2020 / New Zealand

To stand out in a sea of choices, businesses need to make customers feel taken care of. One way to help acquire new business or encourage returning customers is through appreciation efforts, like providing Vouchers for rides with Uber or meals through Uber Eats. With Vouchers, companies can cover the cost of trips or meals, helping to delight customers and keep them coming back for more. 

Create memorable customer experiences

Customers come back to the businesses that surprise and delight. Vouchers can help deliver one-of-kind experiences that do just that. Use them to incentivise high-value purchases or as a benefit in a rewards program. Provide rides to prospective clients, or help current customers get around more easily. Offer meals to help increase engagement at virtual events or just to show appreciation to loyal users. 

Companies can also use Vouchers to do good. At the start of the pandemic, Progressive Insurance was looking for a way to give back. They used Vouchers for Uber Eats to feed almost 700,000 first responders, medical professionals, and long-haul truck drivers. This helped boost the morale of essential workers while allowing a socially distant way to engage with customers.

Easily customise and scale a program 

The versatile nature of vouchers also makes it simple to help achieve your business goals, like increasing foot traffic to a physical location, driving online sales, or simply acquiring new customers. Once vouchers are created, send them instantly by text, email, or other channels. Recipients can then seamlessly redeem them by clicking on a link and using them at checkout in their Uber and Uber Eats apps.

Exercise full control

The dashboard makes it simple to implement specific Vouchers parameters that fit your exact needs, such as campaign timing or location, spending caps, or order amount limits. For actionable insights, the dashboard provides all the necessary information in one place. You can track voucher usage and costs in real time, allowing you to make educated decisions on the future of the campaign. You’ll also only pay for what gets redeemed, making it easy to stay within cost boundaries.

Interested in turning customer service into customer loyalty? Learn more about Vouchers here.