Choice is a beautiful thing.
Riders love it.
Drivers love it.
The Rakyat love it.
Taxi companies don’t love it.
In the taxi industry, more consumer choice and better service isn’t a goal, it’s a threat. So, the taxi industry is asking the government to protect them from competition that would improve service for Malaysians and provide safer transportation for women.
Unfortunately, the government is listening to the taxi industry and ignoring the rakyat who are pleading for a safe and more reliable choice. This week, the Suruhanjaya Pengangkutan Awam Darat (SPAD) threatened to impound Uber’s transportation partners’ vehicles even though they are fully compliant with the law. SPAD’s actions contradict their acknowledgement that “…many users are satisfied and happy with services provided by Uber”.
Malaysians have made their opinion clear. In the media, on Facebook and Twitter consumers have been outspoken in their support for Uber. Prominent citizens, including Wan Saiful Wan Jan, CEO of Independent think tank Institute for Democracy and Economic Affairs (IDEAS) have spoken up as well, explicitly stating ‘Uber benefits consumers. Reform taxi services instead.’
Around the world, Uber is working with governments to achieve common goals focused on safe, reliable and efficient transportation options, that are regulated. We look forward to meeting with the government to discuss how we can work together to encourage innovation and create a safer environment for Malaysians — not protect incumbent industries from competition.
Malaysians deserve better.
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We love you Malaysia and appreciate all the support.
Uber on, Malaysia!
Team Uber Malaysia