Never requested a ride with Uber before, or just want to know how everything works with payments in the app? No worries – here’s the low-down!
How does Uber work?
First things first, you need your account to be setup properly before you can order and pay for a ride. Assuming you’ve downloaded the app, you need to create an account or log-in, which the app will guide you through. Before doing anything else, make sure your account is fully up-to-date with your email address, phone number and card details. Your driver may need to use this to contact you, and your card will be needed to process the payment should you select that option.
How much does Uber cost?
Whilst you can always use the fare estimator, upfront pricing will let you know the Uber rates in advance. That way you know exactly where you stand, and you’ll also get to see if the costs are higher than normal. This is because Uber ride prices use a dynamic pricing system, where prices may change based on the number of driver-partners on the road, riders requesting trips, traffic etc.
How do you pay for the ride?
Arrived at your destination? No need to reach for your wallet – payments with Uber are automatic, so you can travel all around Kenya without any money leaving your pocket. If you’re traveling in a group, you can easily split the fare. In the app, swipe from the bottom to the top, tap the selected payment method (card is required to use the fare split feature) and then click on ‘Share Ride’. After you have entered all the details, the fare will be divided equally between you and your friends – no messy coin swapping here!
Other payment methods?
If you’d rather not use your card details, then there are other options available too. You can also go the old-fashioned way and pay for an Uber ride with cash – just select the cash payment option in the app at any point during your ride.
Can I give a tip?
If your driver has gone the extra mile to provide a quality ride, or you’re just feeling generous, you can tip them easily through the app. After you have rated the ride, you will immediately be given the option to tip. You can also add a tip from the ride history or proof of payment menus in the app.
Note: You will need a credit card set up as a payment option in order to tip your driver through the app or to use the fare split feature.
As you can see, riding with Uber and paying for your ride is as easy as sending a text message. If you’re still unsure or would like to know more about how the Uber app or the business itself works, then check out the website for more details.