Audio Recording is coming to Kenya

We always want you to feel safe when requesting a ride via the Uber app. That’s why we designed our new audio recording feature, which allows you to record trip audio and share it with the Uber Support team in the event of a safety incident.

If you ever feel unsafe while on a trip, you can record audio directly through the safety toolkit in the newest version of the Uber app and send the recording to the Uber Support team.

Your privacy is protected and the audio will only be reviewed if you request that the Uber Support team review it. Our team can only listen to an audio recording if you choose to share and request that we review it. All audio recordings are encrypted and stored securely on your device. Neither you nor your driver will be able to access them.

This feature will be launching soon, and has been built with your safety in mind. Keep checking your inbox for more information!