Making the platform safer for all our stakeholders is our constant endeavour. Our Hyderabad-based Risk Engineering team works on reducing risk on the Uber platform, and in its latest development increased efficiency of the platform to 99.999% from 99.9% two years ago.
The improvement of the efficiency by two decimal points translates to a hundred-fold increase of the security on the platform, thereby providing a safe ecosystem to millions of people transacting on it by the day.
We understand the trust all our stakeholders put in us everyday, and strive tirelessly to ensure their financial information is secure and that they transact on the platform with surety. The improvement in our system architecture is a fine example of the results the team delivered.
The team did this by using state-of-the-art, ML-based compute virtualisation and optimisation techniques, minimising the memory and CPU overhead for every request. Alongside, they isolated heavy input-output processing needs, ensuring optimal performance for billions of calls per day. The various tools deployed work in conjunction to detect and prevent unauthorised behavior within a fraction of a second, thereby enhancing the already seamless experience for riders, eaters, driver partners and courier partners.
The Risk Engineering team is responsible for all transactions on the platform, including those by riders, eaters, earners, and the business, all of whom depend on it to keep the system safe and secure.