We get that losing an item can be stressful, but when you Uber, you always have the option to trace so that you can attempt retrieving your belongings. We’ve analysed data from March 2021 to April 2022, putting together a list that we call the Lost and Found Index. Each year this list provides a snapshot of the most frequently forgotten items, the most forgetful cities, as well as the days of the week and times of the year when Uber riders tend to be most forgetful.

While Mumbai bagged the title of the most forgetful city in the country for the second time in a row, Delhi NCR and Lucknow were not far behind. Backed by rider insights and gigabytes of data, we aim to educate riders through the Lost and Found Index in a fun yet informative manner about Uber’s in-app options available to them at the tap of a button, in case they lose or forget something in their Uber during their trip.

Over the last year, objects including phones, speakers/headphones, wallets and bags topped the list of items left in Ubers across India, followed by utility items such as groceries, thermos/water bottles and phone chargers. Besides leaving the usuals behind, Indians have also forgotten unique things such as ghewar (an Indian sweet dish), flutes, Aadhaar cards, Dumbbells, a bike handle, cricket bats, spike guards, and college certificates, to name a few.

 Below is the snapshot of insights from Uber’s Lost and Found Index India 2022:

 Top 10 Most Commonly Forgotten Items

  1. Phone/camera
  2. Laptop
  3. Backpack
  4. Wallet
  5. Speaker
  6. Clothing
  7. Groceries
  8. Cash
  9. Water Bottle
  10. Headphones


 Top 4 Most ‘Forgetful’ Cities

  1. Mumbai
  2. Delhi NCR
  3. Lucknow
  4. Kolkata


 Top 5 Most Forgetful Days of the Year

  1. March 25, 2022
  2. March 24, 2022
  3. March 30, 2022
  4. March 31, 2022
  5. March 17, 2022


 Lost items that peak on certain days:

  1. People are most likely to forget their clothes on Saturdays
  2. People are most likely to forget their laptop on stressful Wednesday
  3. People are most likely to forget their water bottle on a Sunday
  4. People are most likely to forget their headphones/speakers on hardworking Monday and Tension free Friday


The Most Forgetful Time of the Day for Indians: Afternoons

  1. 1 pm
  2. 2 pm
  3. 3 pm


Top 11 Most Unique Lost Items

  1. Ghewar sweet
  2. Stickers
  3. Birthday cake
  4. Mangoes
  5. Aadhar Card
  6. Dumbell Weight (5 kgs)
  7. College Certificates
  8. Cricket bat
  9. Spike Guard
  10. Bike Handle
  11. Flute in a black cover  


Here’s a quick guide for riders looking for “Lost Items”:

  • Tap on “Menu” icon
  • Tap “Your Trips” and select the trip where you left something
  • Tap “Report an issue with this trip”
  • Tap “I lost an item”
  • Tap “Contact my driver about a lost item”
  • Scroll down and enter the phone number you would like to be contacted at. Tap submit
  • If you lost your phone, enter a friend’s phone number instead
  • Your phone will ring and connect you directly with your driver’s mobile number.
  • If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you
  • If you are unable to connect with the driver, use ‘in-app support’ to report the loss, and Uber Support Team will step in to help you