Given the anxieties and disruptions to our daily lives as a result of the COVID-19 pandemic, staying indoors and safe is the need of the hour. But, we understand the need for essential travel, especially given the significant drop in public transportation options, to access critical places like hospitals, pharmacies etc. 

To facilitate the essential travel needs of citizens Uber Essential is now available in Bengaluru, Bhopal, Hyderabad, Indore, Mumbai, Nashik, Bhubaneswar and Mohali.

With the full consent of authorities, this limited mobility solution has been providing efficient and reliable transportation for riders only to essential locations. All riders on Uber Essential are mandated to carry relevant documentation to validate their purpose of travel to authorities.

Uber Essential drivers have been specially trained and issued curfew passes to ensure seamless movement. Uber Essential riders will also receive reminders through in-app messages and emails about basic steps they can take to help prevent the spread of the virus. 

Uber Essential riders in Bengaluru, Bhopal, Hyderabad, Indore, Mumbai, Nashik, Bhubaneswar and Mohali can open the app to check the availability of the service in their area and accessible locations nearby. The App has been designed to facilitate urgent travel needs to essential service areas only. 

The response from riders to Uber Essential  has been overwhelming thus far, pushing us even more to cater to everyone’s needs better.

“Due to a medical emergency, I had to book a ride immediately. The driver ensured I was comfortable, and took precautions by wearing masks for everyone’s safety. At a time like this, Uber has been super helpful,” said Shailaja Bitla, one of our riders.

“My grandmother was admitted to the hospital for which I had to travel to meet her. This was made possible only because of Uber and the driver who deserve a 5-star rating,” said another rider, Khalid Mohamed.


Getting started with Uber and requesting for Uber Essentials is easy:

  • Download the app – Get the free Uber app from the App Store or Google Play on your smartphone and open the app to create your account.
  • Request a ride – Riders can check the availability of Uber Essential in their area and the accessible locations nearby. You’ll always see the price upfront.
  • You’ll see your driver’s picture and vehicle details and can track their arrival on the map.