Uber Eats, the world’s largest food delivery network, launched its “Delivery Partner Safety Toolkit”, a comprehensive set of in-app safety features for its delivery partners, in India today. With the objective to make every delivery trip a seamless and safer experience, Uber Eats has introduced features including benefits of ridesharing such as tracking every trip with GPS while delivering using the Uber Eats app, as well as an emergency button.

Commenting on the launch, Bhavik Rathod, Head of Uber Eats, India, said “At Uber Eats, delivery partners are at the heart of our business.  Since our launch in India, safety has been one of our top priorities. With the aim to reiterate our commitment to the safety of all our delivery partners, we’ve updated features within the app to make every trip safer and more reliable. The rollout of this toolkit is the next step in ensuring we’re helping all the delivery partners stay connected and safe.

We understand that our delivery partners work hard to serve the users of the Uber Eats app. We want delivery partners to have sustainable earning opportunities along with the peace of mind when they use Uber Eats and hope these new features make it clear that we’ve got their back.”

The Delivery Partner Safety Toolkit includes:

Share Trip. Give loved one’s peace of mind by letting them follow you along as you deliver. You can now share your whereabouts and trip status all right from the Uber Eats app.

  • We’ll also launch new safety controls that allow delivery partners to more easily Share Trip and customize their trip sharing preferences
  • Trusted Contacts will be a new feature in the app where you can pre-load up to five contacts whom you would like to share your whereabouts with regularly.

Emergency button. The emergency button gives delivery partners an option to connect directly to law enforcement through the app in event of an unwanted emergency.

Speed Limit. A feature where delivery partners will be alerted when they exceed the posted speed so that they can ride at safe speeds for their personal safety as well as others on the road.

 

All these features will be a part of a larger Safety Toolkit in the app, giving delivery partners access to all possible protective and preventive measures under the shield icon.