Safety is the world’s top priority right now. For many of us, this means staying inside and doing our bit to keep ourselves and those around us healthy. But at Uber, we also understand the challenges of a lockdown in accessing essential supplies and everyday necessities.

So, to save you the risk of stepping out to get your supplies, we have started a new last-mile delivery service to get your everyday essentials right to your doorstep. We have partnered with bigbasket and are deploying a mix of UberGo, UberXL and UberMoto, to help them ensure reliable delivery of essential supplies to as many homes as possible in Bengaluru, Hyderabad, Chandigarh and Noida.

Our association with bigbasket complies with all hygiene and traffic regulations. More importantly, by encouraging citizens to stay at home, our service supports authorities in containing COVID-19. 

Uber will not be charging any commission for this service. All the money paid to drivers will stay with them.  

Lalita Aggarwal, National Process Head-Last Mile of bigbasket added

“The ongoing pan-India lockdown has led to a disruption in the supply of essential goods, primarily led by a shortage of personnel and delivery vehicles. We are very happy to partner with Uber India for this initiative and we will be utilizing a portion of their huge fleet of cars, bikes as well as personnel to help with our deliveries to fulfill customer orders. We are thankful to Uber India for helping us deliver essential goods to thousands of customers across the country and the opportunity to provide financial sustenance to many drivers and riders during this time. As a brand, we are committed to providing the best possible services to our customers and this partnership with Uber is another step towards that goal.”

In line with government guidelines to contain the spread of COVID-19, all drivers associated with this service are being provided with personal protection equipment like masks, gloves, sanitisers, and specialized safety training to maintain the highest possible safety and hygiene standards.