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Uber | Paytm Playbook

November 7, 2016 / India


Using Uber on your Android or iPhone? Here’s everything you need to know about syncing a Paytm Wallet to your account, to Uber on, effortlessly.


Here’s how to link an existing Paytm wallet (or create a new one) in 5 simple steps:

1.  Fire up the Uber  App

2. Tap the profile icon on the top of the screen, then tap on ‘Payment’


3. Next, tap on the ‘Add Payment’ option and follow the steps to add your PayTM wallet


4.  If you don’t already have a Paytm Wallet, we’ll create one for you in seconds. You will receive an OTP (One Time Password) via email and an SMS on your mobile number registered with Uber. Just punch the OTP in here, tap on Verify and your account will be magically linked.


Note: If your existing Paytm account has the same mobile number and email ID combination as your Uber account, you will receive the OTP via email and SMS too. If the combination isn’t the same, you will receive the OTP either via your email or mobile, depending on which of the two is already registered on Paytm.

5. Next, tap ‘Add Money’ top up your wallet balance. You can use your Debit card,  Credit card or even Net-banking – whichever’s most convenient for you!


Once you’ve topped up your Paytm Wallet, you’re ready to Uber!


‘How do I top up my Paytm Wallet?’

There are 3 ways to do this:

Adding money via the Uber App:

  1. Access the menu in-app, tap on ‘Payment’ and select your Paytm Wallet
  2. Tap on ‘Add money’; you can either punch in an amount or simply tap one of the options to pay with your credit card, debit card or net-banking account

Adding money online via

  1. Login using your Paytm username and password
  2. Click on your name and go to your Paytm Cash Wallet
  3. Click the ‘Add money to Wallet’ button to pay with your credit card, debit card or net-banking account

Adding money through the Paytm App:

  1. Download the Paytm app from your app store
  2. Login using your Paytm username and password
  3. On the bottom menu, tap on’ Wallet’ and then ‘Add Paytm Cash’
  4. Enter your top-up amount to pay with your credit card, debit card or net-banking account

‘But wait – I have credits or a promo! Why do I need to top up my wallet?’

You need to have a minimum balance of ₹ 350 before you take a ride. To top up, go to the payment tab in your app, click on your Paytm wallet and hit add money!

‘Help! I was charged but it does not reflect on my Uber app’

If your bank account or credit card was charged and the balance does not reflect on your Uber app, check your PayTM account. If the balance does not reflect, please reach out to

Still need help?

Reach out to us in-app and we’ll look into it right away!