We know your time is valuable and so, we’ve now introduced two new features to improve your pickup experience and save everyone a little bit of time and frustration.
Valuing drivers’ time
Sometimes your driver arrives before you’re ready. When that happens, you don’t have to rush, but a small per-minute wait fee will now be charged after 5 minutes. This small change makes a big difference for drivers.
How this works:
- Once your driver arrives at the pickup location, you will receive a push notification communicating the arrival
- Your driver will wait for up to 5 minutes after arriving at the location
- If the ride doesn’t start within 5 minutes, wait-time charges will kick in
- Wait-time charges are not applicable on uberPOOL and UberHIRE
- Wait-time charges are applicable only for rides in Mumbai:
| Product | Wait Time Charge |
| uberGO | ₹1.5/min |
| uberX | ₹1.5/min |
| uberXL | ₹2/min |
| UberBLACK | ₹2/min |
Improved cancellation fee
We’ve also reduced your cancellation fee across products in Mumbai. The fees applicable below are:
| Product | Cancellation fee |
| uberGO | ₹45 |
| uberX | ₹75 |
| uberXL | ₹100 |
| UberBLACK | ₹100 |
Posted by Uber Editor
Category:
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Get a ride when you need one
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