Lost an item or mobile in an Uber? Logged into your Uber app?
- Go to the Uber app & tap on the Menu (☰) at the top left corner of the app
- Tap on ‘Your Trips’
- Select the trip on which you lost your item
- Scroll down and select ‘I lost an item’
- Tap on ‘Contact my driver about a lost item’
- Scroll down and enter your contact number
- Click on Submit & you will get a callback in a few seconds
If you aren’t able to connect with your driver, tap on ‘I couldn’t reach my driver about a lost item’, provide the required details and our team will share an update usually within 24 hrs.
Lost your mobile? Unable to access your Uber app?
- Click here & sign-in with your credentials
- Scroll down, and enter an alternate phone number
- Click on Submit you will get connected to driver via a callback in a few seconds
If you aren’t able to connect with your driver, Click here, provide the required details and our team will share an update usually within 24 hrs
Lost your mobile & unable to login through any channel?
- Click here, provide the required details and our team will share an update with you usually within 24 hours
- Alternatively, you can raise such concern from a relative’s Uber app by following these steps.
- Tap on Menu (☰) on the left top corner of the app –> Select any trip from ‘Your Trips’ –> Scroll down & select ‘I lost an item’ –> Tap on ‘My friend/ relative lost their phone in an Uber’ & provide a few required inputs. We will try and reach the driver-partner and will share an update usually within 24 hours.
Posted by Uber India
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