Start ordering with Uber Eats

Order now

Mandatory disclosures for Maharashtra operations

May 5, 2022 / India

Walk-in Office Support for Drivers in Maharashtra

Uber Mumbai Partner Seva Kendra

First Floor, Paragon Plaza, 

Phoenix Marketcity, Lal Bahadur Shastri Rd,

Kurla West, Mumbai, Maharashtra 400070

Uber Pune Partner Seva Kendra

Office no.- 103,104, First Floor, Nyati Emporious, Pashan Highway Side Road, Mahalunge, 

Pune, Maharashtra — 411045

Uber Nagpur Hero Partner Office

Plot No. 281, Opposite Cricket Ground, 

Near Nutan Bharat School, Abhyankar Nagar,

Nagpur, Maharashtra – 440010

Uber Nashik Hero Partner Office

C-10, Jai Plaza, Near Ambad Police Station/Satyam Mangal Karyalay, CIDCO, 

Nashik, Maharashtra – 422009

Uber Aurangabad (Chhatrapati Sambhajinagar) Hero Partner Office

Shop No 47, Ground Floor, 

Golden City Center, Near Prozone Mall, 

Aurangabad, Maharashtra — 431001

Office Timings: 9.30 am to 5.30 pm from Monday to Saturday except for public holidays.

Customer Support, Call Center and Helpline Number Information
For driver-partners and riders, we provide assistance in Hindi and English using the following:  

  • 24×7 In-app Support: Drivers can share their concerns through the in-app Help section. Queries are responded to within 24 hours. 
  • Phone support for car drivers: Drivers can speak to an agent on +917899900011 between 6 am to 12 midnight.
  • Callback facility for Auto drivers: Drivers can expect a callback within 20 minutes by calling 8971222222 between 8 am to 8 pm.

Further, Uber’s customer services are available at or by tapping “Help” in the Uber app menu. 

More details on the same here.

Safety helpline number

  • 24X7 Safety Helpline: Riders can call +918800688666 to flag any safety concerns. This number is accessible from the Uber registered mobile phone number during a trip and is applicable within 30 minutes after a trip has ended.

Products available in Maharashtra

  • Uber Go, Uber Premier, Uber XL for travel within the city
  • Uber Intercity for travel across cities
  • Uber Rentals for multi-stop, multi-hour rides
  • Uber Auto for travel within the city
  • Uber Connect for transporting packages within the city

Community Guidelines

Uber’s Community Guidelines have been formulated to uphold our safety standards on the platform addresses a range of issues from sexual harassment to zero tolerance for drugs and alcohol. Violations by riders or drivers can lead to action from Uber which may include loss of access to the Uber app. Details can be found here: 

Our community guidelines are here.

Company Ownership

Uber is a publicly listed company. All disclosures can be found on

Registered India Address

Uber India Systems Private Limited, 

Level 13 Platinum Techno Park, Plot No. 17/18, 

Sec-30a, Vashi, Navi Mumbai, Thane 400705 India

Registration Number: U74120MH2013FTC247008

Other disclosures

You can read about ourIT &  data security practices, sustainability initiatives, and more in our annual Environmental, Social, and Governance Report, available here.