Our driver-partners make every effort to arrive at your pickup location on time. As a rider, it’s a good practice to only request a ride when you’re near the pickup location and ready to meet the driver.
Moreover, an efficient dispatch enables us to give you a more cost-efficient & reliable ride. Towards this effort, riders will be charged a nominal wait-time fee when the pick-up exceeds 5 minutes.
How it works:
- Your driver-partner arrives at the pickup location – once there, a push notification is sent to you communicating his / her arrival
- The driver-partner will wait for up to 5 minutes after arriving at the location
- If the ride doesn’t start within 5 minutes, wait-time charges will kick in
- Wait-time charges are not applicable on POOL or HIRE
|Product||Wait Time Charge|
|uberGO or uberX||₹3 /min|
Pick your destination, request and you’re all set to go!