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Wait time charges

August 16, 2017 / Chennai

Our driver-partners make every effort to arrive at your pickup location on time. As a rider, it’s a good practice to only request a ride when you’re near the pickup location and ready to meet the driver.

Moreover, an efficient dispatch enables us to give you a more cost-efficient & reliable ride. Towards this effort, riders will be charged a nominal wait-time fee when the pick-up exceeds 5 minutes.

How it works:

  •    Your driver-partner arrives at the pickup location – once there, a push notification is sent to you communicating his / her arrival
  •    The driver-partner will wait for up to 5 minutes after arriving at the location
  •    If the ride doesn’t start within 5 minutes, wait-time charges will kick in
  •    Wait-time charges are not applicable on POOL or HIRE


Product Wait Time Charge
uberGO or uberX ₹3  /min

Pick your destination, request and you’re all set to go!