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Millions of people drive with Uber across the globe. They drive for different reasons and come from all walks of life: entrepreneurs, parents, immigrants, retirees, freelancers, students. Some drive to earn on the side, while others drive to support their families, their vacation plans, build a business on the side, and much more.

Driver-partners have also told us they take tremendous pride in the work they do and the service they provide, because they know that in many ways their riders are depending on them. But we have also heard that they would like to be recognised for their commitment to quality service 一 and to Uber 一 by helping them build towards the future.

Announcing Uber Pro

Uber’s mission is to ignite opportunity by setting the world in motion. For driver-partners, this means we are always working to provide more opportunities for them to get ahead. Our commitment continues today with Uber Pro, a program we’ve rolled out globally, and now available in Hong Kong, designed to reward the contribution of driver-partners. All driver-partners in Hong Kong are eligible for Uber Pro.

On the Road

With Uber Pro, driver-partners can unlock exclusive rewards, App features and savings that help them make the most of their time on the road. For example, driver-partners will be able to enjoy fuel discounts from Shell. 

Drivers can also enjoy rewards such as faster airport pickups and reimbursement for their Electronic Toll Collection (ETC) system’s service administrative fee. Riders will also be able to see a driver’s Uber Pro status in the app when they request a ride.

Recognition for Excellence

Uber Pro is designed to recognise driver-partner’s commitment and high-quality service. To unlock rewards, driver-partners need to maintain at least a 4.75 star rating and a low cancellation rate. Driver-partners can earn points by completing trips, with 1 point for each off-peak pick up and 3 points for peak times, such as rush hour and weekend evenings. 

The points count towards their Pro status on every trip during fixed 3 month periods and the points they earn in one period go toward unlocking status (and more rewards) in the next quarter. Drivers are eligible for rewards the moment they enter a new tier.

Moving Forward

Uber Pro has been designed to make the everyday more affordable. Whether it’s discounts that help drivers get the most from their time on the road or recognition from riders. We are committed to helping our driver-partners progress toward their goals  一 on and off the road

Today is just the start.

Read more about Uber Pro on our website.