Since launching in Toronto two and a half years ago, we’ve learned about what you want. Sometimes you want sushi from down the street, and sometimes you want tacos from your favourite place across town. While orders vary, we’ve always had just one flat delivery fee (around $4.99 depending on the city). Starting today, we’re using technology to unlock more of what you want – more affordable delivery fee options for restaurants nearby, while maintaining access to further away restaurants at a slightly higher price.
Here’s how it works:
Moving forward, we’re adjusting our one flat delivery fee to become a range of delivery fee options depending primarily on your delivery location, among other factors. This means your delivery fee might be lower for the sushi restaurant around the corner than it is for those tacos across town. We’ll also be highlighting delivery fees up front so there are never surprises at checkout. As always, we’re keeping the things you love – no hidden fees and no minimum orders.
When searching for restaurants in the app, you’ll be able to filter by delivery fee, making it easier to find the right restaurant at the right price point for you. Since testing this feature in our beta cities, we’ve seen 52% of orders have lower delivery fees than in the previous flat delivery fee structure.
So go ahead… add that guacamole to your burrito. Food delivery just got more affordable.