As we head into another record-setting summer of travel, and hang on tight while Mercury makes its way back into Retrograde (which astrologists say influences forgetfulness), we’re back with the seventh annual Uber Lost & Found Index, which reveals the most surprising and most popular items left behind by riders over the last year.

The 2023 Uber Lost & Found Index provides a snapshot of riders’ most commonly forgotten and most unique lost items. It highlights which cities were most forgetful, which times of day and days of the week riders forgot items most, and global forgetfulness trends. And most importantly, it includes a step-by-step reminder for riders on how they can get any lost items back using the Uber app. 

Clothing, phones, keys and wallets topped the list once again of the most commonly forgotten items, but as always, riders have been leaving their unique (and sometimes quite unusual!) items behind, too. This year, we saw folks forget everything from frozen burgers to teeth sets to ping pong tables – and that’s just to name a few. 

The full Index is below – take a look, the findings may surprise you!

Top 10 most forgetful cities across Canada:

  1. Montreal
  2. Hamilton
  3. Vancouver
  4. Edmonton
  5. Kitchener-Waterloo
  6. Winnipeg
  7. Calgary
  8. Toronto
  9. Ottawa
  10. London

Top 10 most commonly forgotten items across Canada:

  1. Article of clothing
  2. Backpack or bag
  3. Phone 
  4. Headphones 
  5. Jewelry 
  6. Wallet or purse
  7. Vape or e-cig
  8. Laptop
  9. Watch
  10. Umbrella

The most forgetful day and time in Canada 

  • Sundays at 6PM 

The most forgetful day in Canada in the last 12 months 

  • January 1, 2023

The 10 most unique items lost across Canada: 

  • Mattress cover, Saskatoon
  • Purple sparkly leopard print high heel Kitchener-Waterloo
  • Stove, Winnipeg
  • A picture of 2Pac, Montreal
  • Pack of frozen burgers, Ottawa
  • Star Wars Yoda blanket, Hamilton
  • Projector, Calgary
  • Teeth set, Calgary
  • Ping pong table, Toronto
  • A pizza, Halifax 

If you’re one of those people who left something behind, look no further than this help page, which outlines the simple steps you can take the next time you leave something behind when riding with Uber. 

The best way to retrieve a lost item is to call the driver – but if you leave your phone itself in your car, you can login to your account on a computer. Please note there is a $20 fee to get your items returned, and that fee goes entirely to the driver because of the inconvenience of returning the item.

Here’s what to do:

  1. Tap “Your Trips” and select the trip where you left something
  2. Scroll down and tap “Find lost item”
  3. Tap “Contact driver about a lost item”
  4. Scroll down and enter the phone number you would like to be contacted at. Tap submit.
  5. If you lost your personal phone, enter a friend’s phone number instead (you can do this by logging into your account on a computer, or using a friend’s phone).
  6. Your phone will ring and connect you directly with your driver’s mobile number.
  7. If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.
  8. If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.