Need to contact a driver before a trip? We’ve got you covered. Whether you need to confirm your pickup location or let your drivers know that you’re waiting for them, you can call them while maintaining the privacy of your number, with Uber. This ensures that your personal contact details are protected during every trip.

Uber’s new VoIP feature allows riders and drivers to make free anonymous calls between each other through the Uber app. VoIP on Uber enables free calls, which makes a voice call over an internet connection rather than a phone’s cellular service. 

What is VOIP?

VoIP or Voice over Internet Protocol enables people to use the Internet as the transmission medium for telephone calls. 

How to use Uber’s free calling service

The VoIP feature can be used when you are booking a cab. The rider will be presented with two options- the first is a regular voice call, the second is a ’Free/ Uber Call’, which is the VoIP feature. 

With this feature, now when a rider and driver contact each other regarding a trip using VoIP, both phone numbers will be masked – meaning that you will no longer see each other’s personal contact details.