We’re super excited to be launching uberASSIST in Cairns to help local residents with accessibility needs move around their community more easily.

Since our launch in Cairns, we’ve seen more than 50,000 local residents embrace ridesharing as a safe, reliable and affordable way to get around the city.

And from today, we’re delighted to offer choice to even more members of the community.

Uber State Manager for Queensland, Alex Golden said uberASSIST had been popular with a range of communities across Australia.

“It’s been really encouraging to see more than 30 top-rated local driver-partners put their hand up to join UberASSIST,” Mr Golden said.

“They’ve all volunteered to undertake expert third-party training developed and delivered by the Australian Network on Disability.

“This will ensure they have the right skills and knowledge to help members of the community with different accessibility needs get from A to B safely.

“With uberASSIST, Cairns locals with folding wheelchairs, walking aids or collapsible scooters can push a button and get a ride within minutes.”

The announcement gained support from enVizion, who were pleased to see a new option offered to local community members.

Julie-ann Lambourne, CEO of enVizion Group Inc said, “Uber’s extension of their accessibility service to Cairns is an excellent development for people who have difficulty in accessing standard vehicles, be that because of physical or mental health challenges or people who travel with assistance animals.

“The assistive apps are of particular interest to us as we work with emerging technologies to bridge the digital divide for people living with disabilities, those who are socially disadvantaged and people who live in remote communities.

“Our vision is for social inclusion and economic participation for all Australians and any service that supports this is to be applauded.”

UberASSIST is now available in 10 cities across Australia.

How to access uberASSIST in Cairns

  1. Download the Uber app
  2. Select uberASSIST
  3. When prompted on the info screen, press Confirm Request
  4. Set your pickup and drop-off location and request your ride