Eligibility Requirements

Here’s an example of eligibility requirements for the incentive periods.

For $25/hour guaranteed gross fare periods:

  • Accept 75% of trip requests you receive
  • Start at least 30% of your trips (3 out of 10) in the Adelaide central service area (see highlighted area in map below)
  • Complete an average of at least 0.5 trips per hour across each incentive period (this is the equivalent of completing 1 trip every two hours)

For $30/hour guaranteed gross fare periods:

  • Accept 75% of trip requests you receive
  • Start at least 30% of your trips (3 out of 10) in the Adelaide central service area (see highlighted area in map below)
  • Complete an average of at least 1 trips per hour across each incentive period (this is the equivalent of completing 1 trip every hour)

Adelaide Central Service Area

The purple shading on the map below shows the Adelaide Central Service Area.


Example

Here’s an example of how guaranteed gross fares work.  

  • You are offered a Friday night period ($30/hour in gross fares between 4pm and 4am)

If you drive for 8 hours during this incentive period, we guarantee a total of $240 in gross fares (8 x $30). Let’s break it down, assuming your actual earnings are $200 in gross fares, and there is a 25% service fee:


Your guaranteed incentive payout for this period is $30, which is added to your pay statement as a Miscellaneous Payment. On your statement the incentive payment will include a description of the requirements, your eligibility, and the total amounts guaranteed and paid!

Payments will always be made the week following the incentive period, and will be included on your regular weekly pay statement.

If you make more than the guaranteed amount, you keep 75% of whatever you make!


A few things to note

  • The guarantee is for gross fares (before Uber’s 25% service fee)
  • The difference between your actual fares and any guaranteed fares will be reflected in the Miscellaneous Payments section of your weekly payment statement (you won’t see it on your phone during the week)

FAQ

Question: Can I drive outside of the incentive periods?

Answer: Yes! You can drive anytime you want. Outside the incentive periods offered to you, you will receive 75% of all gross fares you earn.

Question: What if I make more than the incentive offered?

Answer: That’s fine! If you make more than the guaranteed amount you keep 75% of whatever you make!


Need help?

Feel free to come into our Adelaide Greenlight Hub located at 176 Grote Street, Adelaide 5000.