Aussies have proven to be an affable nation of travellers, with the vast majority of Uber riders in Australia having ratings that are higher than 4.5 out of 5. However, the elusive five star rating remains out of reach for some.
We’ve asked our highly-rated driver-partners for their top tips on how riders can get a five star rating. Here they are:
- Follow the law: Driver-partners have told us they feel uncomfortable when they’re asked to ignore road regulations, such as speed limits and seatbelt laws. Five star riders don’t ask their driver to break the law.
- Rider courtesy: Driver-partners like to treat their car like an office. Most riders maintain a courteous attitude and treat the driver-partner’s car with respect.
- Keep the car clean: During trips, most riders refrain from consuming strong-smelling foods and stainable drinks. This ensures a clean, mess-free trip.
This week we are sharing these tips with riders who have seen a lower than average rating.
Most riders using the Uber app find that little changes in behaviour can make a big difference, and the easiest way to keep their star rating high is to follow our Community Guidelines when taking trips.
Our Community Guidelines are designed to help provide a safe and enjoyable experience for riders and driver-partners. Click here to learn more.