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Uber gift cards or vouchers: What’s best for your business?

November 9, 2022 / Australia

Uber gift cards and vouchers, offered by Uber for Business, provide credits for rides and meals. 

Either one will delight your employees or customers, but which is best for your business? To help you decide, we’ll review each solution and how companies use them.

What are Uber gift cards?

Gift cards enable companies to give Uber credit to guests or employees. Organisations pay for the full value of the gift cards upfront and recipients control how and when to use the gift card, which can be redeemed in the Uber and Uber Eats apps.

Gift card credits will apply to your recipient’s next ride or order with Uber Eats by default, but they can confirm their payment method before they complete an order. Any remaining Uber credit in their account after taking a ride or ordering a meal will stay in the account for future use. When a trip or meal exceeds the balance on their gift card, the recipient will be asked to add a secondary method of payment to cover the rest of the cost.

You can send recipients digital gift cards by text, email, or print. Get in touch with our sales team to learn more.

With gift cards, your organisation can offer:

  • One redemption code for all Uber solutions
  • No service fees or expiration dates
  • Digital codes that can be sent to multiple regions

How companies use Uber gift cards to reward employees

Provide gift cards to your employees to give recognition. Award employees for survey completions, sales contests, or when team goals are met. 

To incentivise customers

Offer gift cards as incentives to your customers. Gift cards can be used for loyalty programs or member rewards programs. In addition, your business can use them to incentivise behaviour such as completing a survey or purchasing products.

Read how Little National Hotel expanded their offering with Uber Eats gift cards.

What are vouchers?

Vouchers empower organisations to fully or partially pay for Uber products for employees or guests.

You can distribute Uber credit to recipients and set controls like expiration dates, location restrictions, and/or day and time the credit can be used. Recipients can request rides or meals from their Uber or Uber Eats app and apply the voucher toward their purchase. You only pay for rides and meals that they redeem.

There are 3 types of vouchers:

  • Vouchers for all Uber products: Applies across Uber Eats and rides
  • Voucher for Uber Eats: Fully covers or provides a discounted meal on Uber Eats
  • Vouchers for rides with Uber: Fully covers or provides a discounted ride voucher

Vouchers may be distributed by email or text from Uber (recommended), through an email sent from your organisation with a URL link leading directly to the Uber app, or through a code that recipients enter directly into the Uber app.

With vouchers, your organisation can offer:

  • Vouchers in multiple currencies
  • Tailored guidelines for recipients
  • Easy redemption by email or text

How companies use vouchers

To offer employee perks

Give vouchers to your employees as a perk. Help pay for commute rides; keep teams well fed during meetings, in person or virtually; or provide rides to and from the airport.

To give customers VIP treatment

Use vouchers to make your customers feel like VIPs. Help event attendees head Use vouchers to make your customers feel like VIPs. Help event attendees head home seamlessly with a voucher for a courtesy ride; drive sales and increase purchase value by offering vouchers as a reward for purchases; or take care of a prospective customer’s meal during a sales lunch.

Read how Encanta offered Uber Vouchers for a point of difference at their virtual events.

Should I buy a voucher or a gift card? 

Gift cards and vouchers are both strong solutions that can help your organization meet its business goals. Consider the information below to help decide what’s best for you.

Regardless of what you choose, you can’t go wrong. Uber for Business is designed to meet the unique needs of your business and your teams. 

Create a memorable experience with Uber

Whether you choose vouchers or gift cards, receiving Uber credit is a sure way to delight your employees, customers, and guests. 

Gift cards and vouchers are just the beginning. Learn more about our suite of Uber for Business products that help diverse companies achieve more, enjoy more, and experience more at work. Increased customer satisfaction, higher employee productivity, and stronger team culture are just some of the results businesses see with Uber for Business.