Learn More About Uber Child Seat Trips

A new ride option connecting driver-partners with a pre-approved child seat and booster child seat for riders who need to travel with their child(ren) up to 8 years old.

The Uber Child Seat ride option is currently live in Melbourne, Australia. We hope to expand Uber Child Seat to other cities. 

To be eligible, you must have a specific UberXL vehicle that is large enough to fit two child seats (see eligible vehicles here), have taken at least 50 trips, and have a rider rating of 4.75 stars and above.

If you are interested in taking Uber Child Seat trips, please register your interest by selecting this link: register interest for Uber Child Seat trips

Before taking Uber Child Seat trips, driver-partners will need to complete all required Child Seat education, either through Baby Bunting or another installation educator, and obtain pre-approved seat models.

• Step 1: Complete an online learning module (approx. 30 mins)
• Step 2: Complete in-person session (approx. 2 hours)
  • Recommended: Register via Baby Bunting
  • Alternatively, you can provide evidence of in-person installation education via another provider. Contact Uber support and submit evidence of your education, which will be assessed and approved by Baby Bunting’s certified trainers.
• Step 3: Obtain two pre-approved seat models. The approved models are Britax Safe’n’Sound Convertible Child Seat and Babylove Ezymove Booster Child Seat. To obtain these seats you may:
  • Obtain the seats from Baby Bunting at the in-person session: Baby Bunting are offering an exclusive discount to driver-partners participating in the trial
  • Purchase the seats from another retailer: after purchasing, book an appointment with Baby Bunting to have the seats assessed at an in-person session to confirm they are suitable for use.
  • Bring your own seats: the seats will need to be assessed by Baby Bunting at an in-person session to confirm they are suitable for use.

• Learn about the importance of child road safety
• Obtain your child seat and booster child seat

• Learn from a certified seat installer how to install/uninstall the child seats in your vehicle, and
• Practice installing the child seats with the help of an expert.

To maintain the highest safety standards for children travelling on Uber Child Seat trips, you must demonstrate competency in safely installing the seats during the in-person session.

You may be able to attend another in-person session with Baby Bunting, as long as there are other available sessions. Driver-partners who do not demonstrate competency will not be eligible for Uber Child Seat trips.

The approved models for the Uber Child Seat Trial are Britax Safe’n’Sound Convertible Child Seat and Babylove Ezymove Booster Child Seat.

Attend the in-person session with Baby Bunting to access an exclusive discount to driver-partners participating in the program.

Baby Bunting is offering a lease arrangement for the approved seats whereby you will be required to pay Baby Bunting a holding deposit of $50 to obtain the 2 approved child seat models (refundable upon return of the seat in good condition).

If you’d like to keep the seats, Baby Bunting is offering the opportunity to purchase the seats for a further $250, a discount on the retail price. You can contact Baby Bunting for more information.

If you have purchased or own one or both of the pre-approved models, you can use your own child seat.

To be eligible for Uber Child Seat trips, you will need to have both approved child seat models, and have any seats not purchased through Baby Bunting assessed by Baby Bunting prior to taking trips. 

Book an in-person session so that your child seat can be assessed by Baby Bunting to ensure it is suitable for use, and so that you can learn to safely install it.

• Check available times and locations here

If you have already completed education, contact Uber Support and provide documentation that shows:

• Your full name
• What organisation ran the education
• The date the education was completed
• The child seat models that were included in the education
• Sign off or certification from the organisation that the education was successfully completed  

Once the evidence is approved, attend an in-person session to demonstrate your installation with Baby Bunting.

When you accept an Uber Child Seat trip, we recommend contacting your rider via the in-app messaging tool or in a phone call to ask which seat model they require. Riders will also be told to contact you with the seat(s) they require when they request the trip.

When you are not on an Uber Child Seat trip, you should store the child seat and booster child seat in the boot of your car.

You will also need to maintain the child seats to ensure they remain clean and in good condition so that it is safe for continued use. It is recommended to keep cleaning wipes and spray in your vehicle to wipe down the seat after each use. A mat under the seat will also protect your child seat from any spills or stains.

Yes, every Uber Child Seat trip includes a $9.99 surcharge paid by the rider to compensate you for the additional services involved, including to install, uninstall, and maintain the seat.

Yes, a service fee is charged on the child seat surcharge.

You can temporarily opt-out of accepting Uber Child Seat trips (for example if you don’t have the seats in your car) by following the steps below:

1. Tap the menu icon to find the 'Trip Planner' section of the app
2. On the bottom right corner, tap the preferences icon
3. Tap the Uber Child Seat icon to toggle off/on the trip type:
   • ON = you'll receive Uber Child Seat trip requests
   • OFF = you won't receive Uber Child Seat trip requests
4. Tap 'SAVE'

To opt-out permanently, please contact Uber Support. If you obtained a child seat and/or a booster child seat via Baby Bunting, you will need to return the seat. Refer to the "Want to opt out and return the child seat" section below.

You are responsible for installing the child seat or booster child seat in your vehicle, and adjusting the seat so that it is appropriately fitted for the child. The child’s parent or guardian is responsible for putting the child in the seat and fastening the buckle. You will also need to visually check to make sure that the child’s buckle is fastened.

Under the Victorian Commercial Passenger Vehicle Industry Act, you have statutory duties to ensure, as much as possible, the safe delivery of transport services you offer to your riders. These duties apply to all rideshare trips you take, and also to Uber Child Seat trips. These duties require you to eliminate or reduce safety risks as much as reasonably practicable. For Child Seat trips, that includes:

• ensuring that each child seat or booster is installed correctly;
• maintaining the child seat as recommended by the manufacturer;
• ensuring that each parent secures their child(ren) in the child seat or booster; 
• having each child seat inspected by Baby Bunting as required; and
• following instructions from Uber.

Regulator fines may apply for breaches of these statutory duties.

If you obtained the Child Seats from Baby Bunting and would like to purchase the 2 child seats, you can pay the balance of the child seat purchase price ($250) to Baby Bunting. To do this,

1. Call Baby Bunting on 1300 422 292 to pay over the phone.
2. Advise that you’re a part of the Uber Child Seat trial and would like to pay the remaining balance of $250 to Baby Bunting for the child seat offer

1. Complete this Returns Form and inform Uber Support you’d like to opt out of Uber Child Seat.
   • We will email you the available dates to return the seats to Baby Bunting.

1. On your advised dates, return the 2 Child Seats to Baby Bunting Bentleigh or Baby Bunting Maribyrnong.
2. Bring your issued receipt from the in-person session to receive a return from Baby Bunting of your holding deposit of $50 (provided the seats are clean and in good condition).

If the child seat is damaged or if the child seat is in your car when a car accident occurs (whether it was installed or stored in your boot at the time of the accident), you should contact Uber Support immediately. Uber Support will coordinate with Baby Bunting to book you in for a seat assessment. This is to determine if the seat is safe to continue using on Uber Child Seat trips.